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Find a Location

Jim Dickinson Auto Tech has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJim Dickinson Auto Tech

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 13/12/2013

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Jim Dickinson Auto Tech repairs and maintains import and domestic cars, light trucks and SUVs.

    Business Details

    Location of This Business
    1150 Gladstone Avenue, Ottawa, ON K1Y 3H6
    BBB File Opened:
    11/1/1999
    Years in Business:
    39
    Business Started:
    31/8/1984
    Business Incorporated:
    31/8/1984
    Accredited Since:
    13/12/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 20265360 for this business, issued by City of Ottawa

    These agencies may include:

    City of Ottawa

    110 Laurier Avenue, West

    Ottawa ON K1P 1

    613-5802400

    http://www.city.ottawa.on.ca

    BBB records show a license number of 102648458 for this business, issued by Canada Revenue Agency

    These agencies may include:

    Canada Revenue Agency

    875 Heron Road, Ottawa Technology Centre

    Ottawa ON K1A 1

    800-2676999

    http://www.cra-arc.gc.ca

    BBB records show a license number of 971019591 for this business, issued by Canada Revenue Agency

    These agencies may include:

    Canada Revenue Agency

    875 Heron Road, Ottawa Technology Centre

    Ottawa ON K1A 1

    800-2676999

    http://www.cra-arc.gc.ca

    BBB records show a license number of 587988 for this business, issued by Oncorp Direct Inc.

    These agencies may include:

    Oncorp Direct Inc.

    1033 Bay Street, Suite 313

    Toronto ON M5S 3

    800-4617772

    BBB records show a license number of 587988 for this business, issued by Oncorp Direct Inc.

    These agencies may include:

    Oncorp Direct Inc.

    1033 Bay Street, Suite 313

    Toronto ON M5S 3

    800-4617772

    Type of Entity:
    Corporation
    Number of Employees:
    4
    Alternate Business Name
    • Jim Dickinson Investments Ltd.
    Business Management
    • Mr. Jim Dickinson, President/Owner
    Contact Information

    Principal

    • Mr. Jim Dickinson, President/Owner

    Customer Contact

    • Mr. Jim Dickinson, President/Owner
    Additional Contact Information

    Fax Numbers

    • (613) 695-8007
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    1. Mr. ******* of Dickson Auto Tech, indicated that he had the hard to find parts to repair air conditioning for a 2015 Ford Explorer. The work requested was to delete the rear air conditioning by capping it. There was a bay charge and the car was left with him to conduct an assessment. On the invoice it reads: "Air conditioning system inspect and report check to see of able to block off rear ac". This Mr. ********* disputes. He now claims that because there was no inspection, (which is incorrect), and he is not responsible if the air conditioner works or not after capping the back air conditioner. It is clear the vehicle was left in his possession for him to conduct the required initial inspection. There was a bay charge of $56.96 2. The total payment for inspecting the vehicle and then returning the vehicle for the capping of the rear air conditioner was $1,320.99 The deposit was paid by myself on June 19, 2023: $264.36 The balance of $1,056.63 was paid by **** ******* on June 22, 2023. This is clearly gouging. 3. On June 22, 2023, when the payment was made, there was only slight air conditioning. Over a period of a week or two, there was no air conditioning. On three separate occasions since June 22, I brought the car back to Mr. ********* and requested that he "top up" the air conditioning. It is important to note that on each and every occasion, Mr. ********* REFUSED TO TOP UP THE AIR CONDITIONER. On one occasion he stated that if I drove on the highway, it would improve, which it didn't. Today, I again approached Mr. ********* as asked him to top it up once again. He replied that there was obviously a leak. He also claimed, today, on July 11, 2023, that I had somehow waived the inspection and that he was not accountable for anything else other than capping. When I am overpaying in desperation the amount of $1,320.99 why would I ever waive the inspection when the inspection had already taken place (bay fee/inspection report)? 4. Seeking refund
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nathan V.

    1 star

    11/05/2022

    since I live outside the city I made an appointment. he understood that, but he still kept me waiting four hours. i was left to wander the area, returning every now and again to ask if he had done anything or had any information. all he ever said was that he was terribly busy and he'd call me. finally, the last time I simply said 'I have to leave now so please give me back my keys and I'll pay for whatever time you spent on the vehicle.' as far as i could tell the car had never budged. he then proceeded to make a couple of phone calls and spend another 20 minutes talking gibberish to me about all the different things that needed to be done to fix the air-conditioning in my little car. in the end he charged me $300, for what I don't know. and he printed out an estimate of $2500 that it would take to repair the system. I really don't believe the car was ever looked at for longer than a few minutes, and I have no idea what I paid $300 for. he even called me later to tell me not to turn the a/c on because it may explode! my local mechanic laughed when i told him that. I would never recommend this person or this business to anybody and certainly I will never go back there.

    Jim Dickinson Auto Tech Response

    18/05/2022

    Hi ******; You brought you car to an air conditioning specialist to have it diagnosed. You authorized $238.26 plus HST and paid that amount. The invoice details the charges. We provided you with an estimate to repair the vehicle properly and have received no response.

    Jim Dickinson Auto Tech Response

    25/05/2022

    Hi ******; You brought you car to an air conditioning specialist to have it diagnosed. You authorized $238.26 plus HST and paid that amount. The invoice details the charges. We provided you with an estimate to repair the vehicle properly and have received no response.

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