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      Country
          Country

          Find a Location

          Ali'i Resorts, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Ali'i Resorts, LLC

              128 Kio Loop Kihei, HI 96753-8187

              BBB Accredited Business
            • Ali'i Resorts, LLC

              PO Box 298 Kihei, HI 96753-0298

              BBB Accredited Business

            Business ProfileforAli'i Resorts, LLC

            Real Estate Rentals
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/8/2009

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Ali'i Resorts, LLC offers resort services.

            Products & Services

            Real Estate Rentals

            Business Details

            This is a multi-location business.

            Find a Location

            Ali'i Resorts, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Ali'i Resorts, LLC

                128 Kio Loop Kihei, HI 96753-8187

                BBB Accredited Business
              • Ali'i Resorts, LLC

                PO Box 298 Kihei, HI 96753-0298

                BBB Accredited Business
              BBB File Opened:
              5/7/2007
              Years in Business:
              22
              Business Started:
              3/27/2002
              Business Started Locally:
              3/27/2002
              Business Incorporated:
              3/27/2002
              Accredited Since:
              7/8/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              45
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Mr. Michael "Vern" Andrews, Member
              • Ms. Marci Cortisse, Director of Operations
              • Mr. Billy Dirksen, General Manager
              Contact Information

              Principal

              • Mr. Michael "Vern" Andrews, Member

              Customer Contact

              • Ms. Marci Cortisse, Director of Operations
              Additional Contact Information

              Fax Numbers

              • (808) 879-6225
                Primary Fax

              Phone Numbers

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/21/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              We booked a vacation on July 9th for September 10th to 15th, to Maui prior to the fires in Maui. This is my first trip and vacation in over 7 years. We was looking forward to taking our 1st trip together and enjoying out time away. The fire caused us to revisit the decision, based on health concerns and reports on the news. We tried to cancel and obtain a refund via VRBO and Ali'i Resorts, LLC via email and the websites. On August 21st, we spoke to ****** with VRBO and CS **** ****** and Office Manager, ************** with ***** - both companies refused to refund our $2,000 booking fees. Stating we needed to cancel within the 60 days window, (we booked within the 60 days window). We explained that the fire brings up health concerns for us and it is not safe to travel to Maui. We have contact with residents on Maui and they have information stating the air and water are not healthy. I have Asthma and autoimmune illnesses requiring me to take extra precautions, especially when traveling.Our children and family need us around after a vacation. Because these resort management companies are greedy, they are refusing to submit a refund.I need this company to issue our refund as soon as possible.
              Read More

              Customer Reviews

              0 Customer Reviews

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