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          PureSpace has 1 locations, listed below.

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            • PureSpace

              4430 NE 148th Ave Portland, OR 97230-4309

              BBB Accredited Business

            Business ProfileforPureSpace

            Water Damage Restoration
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/15/2011

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            PureSpace offers water damage restoration, mold prevention, remediation and removal services. 

            Products & Services

            Water Damage Restoration

            Business Details

            BBB File Opened:
            8/25/2011
            Years in Business:
            13
            Business Started:
            9/1/2010
            Business Started Locally:
            9/1/2010
            Accredited Since:
            9/15/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            2
            Alternate Business Name
            • Global Prevention Services
            • Black Buck Enterprises LLC
            Business Management
            • Mr. Matthew Ballou, Member
            Contact Information

            Principal

            • Mr. Matthew Ballou, Member

            Customer Contact

            • Mr. Matthew Ballou, Member
            Additional Contact Information

            Fax Numbers

            • (503) 719-6854
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: House flooded? Have mold? Follow these tips

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/28/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            In May 2023 I contracted with PureSpace to remediate my basement in accordance with an inspection report prepared by KesterClear Inspection of *******. The protocol stated that the work would "be isolated with the use of containment barriers. Negative air should be established with the use of HEPA filter negative air machines. All air should be vented to the outdoors through the closest window/door possible". The area was contained but the air was not vented outside. Per the owner, *********************, the air was vented to the room next to the one in question. I am unable to verify where the air was vented as the space was contained and I was not able to ******* , only that it was not vented to the outside, as per industry standard. I asked *********************** of ****** Clear to speak to **************** on my behalf. This is his response, "I spoke with ****. The exhaust was to the adjacent room as you described, and this was acknowledged as a mistake by the field team. He informed me that the room that was exhausted into was then cleaned and did pass PRV testing. I'll be very surprised to hear that they are stating anything to the contrary that it was a mistake that would not be done in the future. The standard for ****, the overall industry, and PureSpace is to exhaust to the exterior of the house. If you decide to contract with them in the future, I have a high level of confidence that this will be done without question."The issue now is that the remediation of the basement did not pass and will need further work to do so.
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            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Great West + Pacific

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