This Business Is Not BBB Accredited

Retriever Towing

Retriever Towing

Retriever Towing

41 years in business
12700 SW Hall Blvd
Ste D
Portland, OR 97223
Fax Numbers
  • (503) 241-9781
Additional Phone Numbers
  • (503) 408-0545
BBB File Opened: 01/01/1976
Business Started: 01/01/1976
Business Started Locally: 01/01/1976
Type of Entity
Limited Liability Company
Business Management
  • Mr. Gary Coe, Owner
  • Ms. Teresa Leatham, Member
  • Mr. Michael Porter, Member
  • Mr. Charles White, Manager
Business Category
  • Towing - Automotive
  • Auto Services

Alternate Business Names
  • Parking Enforcement Services LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

F

Pattern of Complaint

On August 26, 2013, BBB recognized a pattern of complaints from consumers regarding customer service issues. Consumers allege Retriever Towing is unresponsive to requests for information on their vehicles. Consumers also claim they experience poor customer service from employees of the company; employees of Retriever Towing allegedly refuse to provide licensing information upon request and become difficult when asked to explain charges on an invo... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Retriever Towing include:

  • 33 complaint(s) filed against business
  • Failure to respond to 8 complaint(s) filed against business
  • 7 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Retriever Towing

This Business Is Not BBB Accredited

Retriever Towing

Customer Review Rating:

100%

Composite Score: