Customer Reviewsfor21st Century Towing

The driver towed my car on purpose saying "I'm making money". My tag could be viewed on the side, but he just took picture of the front permit. The rude lady on the phone said "We need to pay people". Okay in my expense. I hope karma gets them. Will be reporting them to the city and s*** the business down for good. They are not nice.

This company is a bunch of bottom feeding dwelling b****** That just recently think its ok to threaten violence on me. And on top of that not just me but my family too? My dad is over 55 years old, what business does 21st century run that makes it ok to threaten with violence. They took my vehicle twice knowing where I lived but still took my truck for a fast few dollars. After I paid the tow fee on the way out checked my vehicle for damages. And 5 dudes came out telling us we better leave or else. And going towards as if they are going to get physical. I wouldnt have cared if they were mad at me because I had an attitude. But you threaten family who was dropping me off to get it. 21st century towing I dont make threats, I make promises. Soon you all better be starting to look for a new day job. Dont not even f****** threaten my family with harm and scare them telling them that you know where I live. F*** you 21st century towing and Going to erase you for everything thinking its ok to involve family in our issue. See you soon in court, I hope your stupid f****** *** ***** make it to court. Every dog gets his day and soon Im going to have mine ?? wish I could give negative stars

Absolute garbage. No value placed on communication, was told 3 different things by all 3 associates I spoke to on the phone; one went as far as to ************** my supervisor and hung up on her multiple times. Company took no accountability for showing up 30 minutes late to a site that they specifically emphasized that we the costumers had to be on-time for. Complete disregard for service; scummy operation

We ask this towing company to patrol our neiborhood to keep the fire line clear in case of emwrgency, they never came to the property and wend we call to remove an illegal parking all they say is that they will send someone but never show up. Terrible service

Century21towing target only value cars when are in hunting at ***** first managment in se ******** Thats a scam when you target decent cars so they knew people will come to get it back. Junk cars dont care to pick up

Feels like they employ Incompetent Drivers as due to the way they write their tickets (or rather fail to) I cannot deduce if some new scratches and dents came from the complex I was visiting or if they were a result of this company's negligence. When I went in I asked if I could inspect the car before paying or signing their invoice (I had already read the reviews) was told I wouldn't even be allowed to set foot on their lot until I paid and signed (guessing if the documents to release the vehicle were IN the vehicle they'd have won themselves a free car to auction off) after I paid and signed I went out and saw some new dents on the passenger fender... not on their pictogram for existing damage so I'm lead to believe it wasn't from the apartment complex and instead from the tow, walk back into their office to ask who I'd talk to about that... apparently I'm supposed to email the company owner who's email doesn't seem to be available and supposedly pictures were taken before tow.... and that's discounting the matter of having no idea when the car was picked up or the "itemized bill" which is.... interesting to say the least.If looking to contract with a tow company for patrol in your complex this isn't it. If you do business with a shifty outfit what does that say about your own operation?

These guys are crooks! Anything to make money. I legit just stopped my car in mid air from being towed FOR NO REASON. I have a parking sticker, I live here, and parked in a space designed for apartment tenants. And when he couldnt tow my car, he angrily dropped it to the ground hard. There is a man who comes in our apartment complex with a flashlight and looks in peoples cars. They post up by the dumpsters looking for cars. I dont understand how any of that is legal???? F*** you 21st Century Towing!!!

No stars. This company not only lies they also steal from low income families and people on disability with fixed incomes! Then charge 303 dollars which is almost half of someone's ssi or retirement! They towed my friends truck after it had been in the same parking space for 9 dollars due to the fact it wasn't drivable due to a waterpump that went out! In front of the office in a handicap spot for 8 days! The same tow driver works at least this apartment and another close by! 4 cameras on the parking space! Clearly shows it once had a handicap for the whole time! However with also being a roadside assistance company the helps people with various this including lockouts! Stole the handicap parking sign just to grab someone who's in disability and fixed income. Chances are most people could not afford 303 dollars to retrieve their vehicle! That vehicle ends ** in a auction so then they make even more money! For them not to listen to customers and treat them like a criminal! Company claims to have pictures and surveillance of property they patrol however when asked to show they refused! Take from someone on disability then charge such a high charge. Is disgusting to me! Especially when times are hard! It's abuse of not only power most definitely needs to be investigated more! Cameras don't lie! Taking from disabled families is sickening! The only reason why they got any stars is because it wouldn't let me give none! Star to much

Receptionist may be the worst person to ever have this job. They towed my car and laughed at me after I called in. The lady that I called later in the day to set up appointment. I asked if they could take payment over phone. They refused as I would be unable to get their that day and they were nasty and rude about it.