1 Customer Reviews
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Review from Sara F
1 star08/07/2023
They overcharge the travelers and dont include the ones they make have a 1:1 even though they use the 1:1 to ensure their ratios. They do not put the health and medical needs of the travelers first which should be of utmost importance. This company is totally for profit and it shows. I will not be recommending this company for any of my friends or family. I work within the world of developmental disabilities and I highly discourage anyone from using this company for your loved one or friends.
Trips Inc. Response
08/11/2023
Thank you for taking the time to express your concerns. We value the chance we had to connect with you via phone today, following your review, to gain deeper insight into your experience and collect your feedback. We regret the frustration you encountered with the situation you described.
Being a small, family-operated company with more than 32 years of experience in providing travel adventures for adults with developmental disabilities, safety is at the core of our priorities. Our unwavering commitment is to ensure our travelers enjoy exceptional adventures that forge lasting memories, all within a safe and inclusive setting. Our travelers mean the world to us and many have been with us for years and have become an extension of our family.
Your feedback is appreciated, and we are fully dedicated to remaining receptive to ideas on how we can enhance our services to continually improve.
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