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Find a Location

Palm Beach Tan has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Palm Beach Tan

      1307 NE 102nd Ave Ste F1 Portland, OR 97220-3980

    • Palm Beach Tan

      2904 16th St SE Puyallup, WA 98374-1379

    • Palm Beach Tan

      17046 SE McLoughlin Blvd Milwaukie, OR 97267-4960

    • Palm Beach Tan

      19739 Highway 213 Oregon City, OR 97045-4192

    Business ProfileforPalm Beach Tan

    Tanning Salons
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers tanning services, lotions and products.

    Business Details

    This is a multi-location business.

    Find a Location

    Palm Beach Tan has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Palm Beach Tan

        1307 NE 102nd Ave Ste F1 Portland, OR 97220-3980

      • Palm Beach Tan

        2904 16th St SE Puyallup, WA 98374-1379

      • Palm Beach Tan

        17046 SE McLoughlin Blvd Milwaukie, OR 97267-4960

      • Palm Beach Tan

        19739 Highway 213 Oregon City, OR 97045-4192

      Location of This Business
      1307 NE 102nd Ave Ste F1, Portland, OR 97220-3980
      BBB File Opened:
      8/2/2007
      Years in Business:
      18
      Business Started:
      2/17/2006
      Business Started Locally:
      2/17/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Vector Enterprises LLC
      Business Management
      • Mr. Greg Herburger, Member
      • Ms. Isabella Herburger, Member
      Contact Information

      Customer Contact

      • Mr. Greg Herburger, Member

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/17/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      My wife and I purchased a tan package to use before a tropical vacation. Upon returning from our vacation on October 16th, my wife was able to call the salon and cancel her package with no problem. I called the next day to cancel mine and the associate on the phone stated that she was new and the only one working, yet she had attempted to cancel my package. On November 1st, I was charged $65.12 for the month of November. I sent an email to corporate inquiring about my cancelation and refund. I received a reply, then was forwarded to another employee that said they had set my account to cancel on December 1st but refused to refund my money for the charges of the unused package.I have not been to the salon or used the package since the beginning of October. I am seeking a full refund as my account should have been canceled, I should not have been charged, and the package was not used.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Hannah K

      1 star

      07/22/2023

      Really terrible service and business practices. I would never bed tan as it is extremely dangerous - the young girl's response was to tell me that she had a lotion to sell me that prevented skin cancer. That alone is reason this place should be shut down, but they are also racist and horrible people.

      Palm Beach Tan Response

      07/24/2023

      ***************************** has been a member of Palm Beach Tan for a few years. On Saturday 7-22-23 she came in to spray tan and cancel her membership. Then Saturday evening I got a customer service email and also a comment on our customer satisfaction email from ******, asking someone to call her back because of bad customer service. Then this morning I talked to the sales associate who was helping her and our general manger who was behind the counter helping someone else during this. Both stated during the check in, ****** became very rude and degrading to the sales associate for no apparent reason and then when our general manager stepped in, she started degrading her also with many rude comments. Then a hand gesture and more comments as she walked out the door. During this the manager gave her our customer service number to call with any problems she was having so a customer service person could contact her. I called ******'s number she left on the customer service email today with no answer. I left a voice message with my contact number with no return call.  As per ******'s BBB comments: Tanning is not dangerous when done within the guidelines of a quality tanning salon. Also, our sales associate would not try to sell her a lotion that prevents skin cancer because there is no such thing, and all our sales associates are highly trained in quality tanning lotions and what they do for the customer. And then I asked our sales associate and manager if anything racist or any comments like that were ever made, they said nothing like that was even close to being said from anyone and didn't even know why that would even come up in ******'s comments? As per her request, her membership has been canceled. Palm Beach Tan now considered this matter closed.

      Local BBB

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