Business ProfileforThe Good Feet Store

I have constant feet pain and I thought that perhaps some shoe devices will help me to correct the issue.On 03/22/2024 I went to the store to enquire about inserts for my shoes. After trying some of them, I purchased a pair for the amount of $534.00. After using them for the first time, I felt uncomfortable and instead of alleviate my foot problem it made it worst. It was then, when I decided to return them and have my money back. According to the sales receipt I have 60 days to return them. On 02/25/2024, I went to the store and I was told that they couldnt provide me with the refund, because the manager was not there and they were not authorized to give me my money. On 03/29/2024 I went back and spoke to the manager. She refused to accept the return alleging that I didnt give them the opportunity to try a different insert for the same price. I told her I didnt like the product, I was not satisfied with it and that I wanted my money back. I told her that at the bottom of the receipt it stated that I had 60 days to return it for a full refund. She said that she didnt **** about the 60 days, because it is up to her discretion to extend the time. I emphasized I didnt want the product I wanted my money back. She tried to persuade me to try other inserts. I stayed firm and asked for my money. She said she couldnt help me that she needed to talk to her manager and will get back to me. On Monday April 1, she called and told me they couldnt refund me the money, because I didnt give them the chance to make it right. I dont like the product, I want the full amount of the money paid back to me. There is no law that will force me to buy a product I am not satisfied with. I told them the receipt is clear: I have 60 days for a full refund. I went back on the third day and again on the 7th day and they refused to issue my refund. I dont want their product, I dont like , Im not going to try any other insert. I am entitled to my money back