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Find a Location

Lil' Stinky Environmental Service, Inc has 1 locations, listed below.

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    Business ProfileforLil' Stinky Environmental Service, Inc

    Septic Tank Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers This company provides septic tank pumping and repair, residential and commercial installations,
    septic inspections, filter systems, and tank locating services.

    Business Details

    Location of This Business
    19631 Kolar Dr, Oregon City, OR 97045-6729
    BBB File Opened:
    6/9/2004
    Years in Business:
    14
    Business Started:
    2/24/2010
    Business Started Locally:
    2/24/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Lil' Stinky Environmental
    Business Management
    • Mr. Chris Clasen, President
    • Mrs. Kelly Clasen, Secretary
    Contact Information

    Principal

    • Mr. Chris Clasen, President

    Customer Contact

    • Mr. Chris Clasen, President

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/07/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    The company is Lil Stinky Septic in Or City, ******. We were informed that we needed a new septic tank and decided on a concrete one from Lil Stinky. At the onset, ***** the owner was a terrible communicator, failed to return numerous calls regarding the install. Specific measurements needed to be done on our drainfield for the county and that never happened until we had to make a second request & remind ***** wed already paid for it!!! We were told there would be minimal damage to our lawn yet on the day of removal/install, The guys that came out to do the work did not have the correct tractor and therefore had to make numerous trips back-and-forth across our lawn which ended up being completely destroyed. (But not their responsibility?) On the last day of their work, one of the workers while leaving our property tore off our large gate. This is a wooden gate with a heavy duty interior black frame, the posts are 6 x 6 and sunk deep in concrete. ***** never once contacted us about the broken fence; no apology, no discussion with us personally about repair; rather he had one of his guys contact my husband and offer $200 to which we said NO! As it turned out, the metal frame had to be ordered, and it took three of his guys three days + to finally fix the fence between parts and labor totaling well over $200! And still, no call from *****! two weeks after the septic was installed we began to notice puddles of water, we smelled the water and realized it was raw sewage. This was on a Saturday and I contacted the company and submitted an emergent request to *****. STILL, no call back!! One of his guys ended up coming out and digging up the junction box to discover that yes, there was an issue. Two days after that we noticed more sewer water. My husband sent a photo and it is now two days later and we STILL have yet to hear from ***** or anyone from the company.. yet raw sewer water sits pooled in our lawn.. WORST company ever & ***** is a terrible business owner!
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rebecca W

    1 star

    07/21/2021

    Worst experience ever! Paid in advance, HUGE mistake!!! After waiting over 4 months, and being told "next week" I finally asked for an actual date to put on my calendar. The response I received from Chris Clasen was we are very busy, many customers ahead of you, we will just refund your money. Like what?! This is how you do business?! Making me wait all this time after taking my money with no service!!! Run do not walk, DO NOT USE THIS COMPANY unless you want to be robbed!!!

    Local BBB

    BBB Great West + Pacific

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