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      Country
          Country

          Find a Location

          Einstein Plumbing and Heating has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Einstein Plumbing and Heating

              671 NE Greenwood Ave Bldg 1 Bend, OR 97701-4513

            • Einstein Plumbing and Heating

              PO Box 835 Bend, OR 97709

            • Einstein Plumbing and Heating

              618 NW Glisan St Ste 202 Portland, OR 97209-3778

            • Einstein Plumbing and Heating

              3000 Market St NE Ste 312 Salem, OR 97301-1810

            • Einstein Plumbing and Heating

              13540 Lake City Way NE Ste 7 Seattle, WA 98125-3665

            Business ProfileforEinstein Plumbing and Heating

            Plumber
            Multi Location Business

            At-a-glance

            Customer Reviews

            2/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Einstein Plumbing and Heating offers commercial and residential plumbing and heating services. 

            Products & Services

            plumbing contractors

            Business Details

            This is a multi-location business.

            Find a Location

            Einstein Plumbing and Heating has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Einstein Plumbing and Heating

                671 NE Greenwood Ave Bldg 1 Bend, OR 97701-4513

              • Einstein Plumbing and Heating

                PO Box 835 Bend, OR 97709

              • Einstein Plumbing and Heating

                618 NW Glisan St Ste 202 Portland, OR 97209-3778

              • Einstein Plumbing and Heating

                3000 Market St NE Ste 312 Salem, OR 97301-1810

              • Einstein Plumbing and Heating

                13540 Lake City Way NE Ste 7 Seattle, WA 98125-3665

              BBB File Opened:
              11/3/2010
              Years in Business:
              14
              Business Started:
              11/18/2009
              Business Started Locally:
              11/25/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Einstein Pros TV, LLC
              • Einstein Plumbing
              • Einstein Pros
              • Wizard LLC
              Hours of Operation

              Primary

              M:
              7:00 AM - 6:00 PM
              T:
              7:00 AM - 6:00 PM
              W:
              7:00 AM - 6:00 PM
              Th:
              7:00 AM - 6:00 PM
              F:
              7:00 AM - 6:00 PM
              Sa:
              7:00 AM - 6:00 PM
              Business Management
              • Mr. Daniel Johnson, Co-Owner
              • Mr. Travis Lambert, General Manager
              • Ms. Merrit Gorman, Operations Coordinator
              • Pete Thomas
              Contact Information

              Principal

              • Mr. Travis Lambert, General Manager

              Customer Contact

              • Ms. Merrit Gorman, Operations Coordinator

              Industry Tip

              BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/15/2022

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Unanswered
              Tankless water heater was installed by Einstein Pros on December 3, 2020 with manufacturer's five year warranty on parts. The heater began to signal errors in July 2022 and Einstein Pros were called to evaluate and fix. The technician who appeared said that the error code signified that two parts needed to be replaced, he didn't need to look at the unit but the parts would have to be ordered from manufacturer. I mentioned that the unit was under warranty and he said he would investigate. On August 11, 2022 a serviceman appeared to replace the parts and billed me for $389.60. I inquired about warranty coverage and he called the shop and then told me I'd have to submit the repair to the manufacturer directly to be reimbursed. I received the invoice on August 15 and called the manufacturer to begin the process for reimbursement. It was explained to me by the manufacturer that in order to honor the warranty, the repair people would have had to perform a diagnostic evaluation with the manufacturer's participation and then the parts would be provided. Since that was not done, the warranty could not be honored. I called Einstein Pros to complain about this and was offered nothing in the way of resolution.

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Teri R

              5 stars

              07/17/2023

              **** worked well past normal Work hours to finish our plumbing needs. One was particularly tricky and we are so grateful he figured out a way to do it with minimal invasion. We had some issues in the past with Einstein with communication but their expert did a great job. Thanks ****!

              Local BBB

              BBB Great West + Pacific

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