BBB Accredited Business Profile

VetSource

VetSource

(503) 802-7400

VetSource

11 years in business
17014 NE Sandy Blvd
Portland, OR 97230-5074
Fax Numbers
  • (503) 802-7401
Additional Phone Numbers
  • (877) 660-6337
Additional Email Addresses
  • info@vetsource.com
BBB File Opened: 09/02/2010
Business Started: 12/05/2005
Business Started Locally: 12/05/2005
Business Incorporated: 12/05/2005 in OR
Type of Entity
Corporation
Business Management
  • Mr. Kurt D Green, President
  • Mr. Andrew J Bane, Secretary
  • Mr. Scott Lee, Management
  • Ms. Kim Pruitt, Inside Sales Manager
Contact Information
  • Principal: Mr. Andrew J Bane, Secretary
  • Principal: Mr. Kurt D Green, President
  • Customer Service: Mr. Scott Lee, Management
Business Category
  • Pharmacies - Specialty
  • Veterinarians Equipment & Supplies
  • NAICS: Pharmacies and Drug Stores

Alternate Business Names
  • Strategic Pharmaceutical Solutions Inc
  • VetSource Home Delivery
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • All major credit and debit cards.
Refund & Exchange Policy: 

Prescription Items:
                VetSourceis unable to take returns or offer refunds on prescription products due tostate and federal laws prohibiting pharmacies, including those providing homedelivery, to resell prescription products, even if unopened.

Over The CounterProducts:
                Certainunopened OTC products may be returned to VetSource for credit if they are nottemperature sensitive and are returned within 30 days of the originalsale.  All returns must be pre-approvedby VetSource before return documents and credit can be issued.

Pet Nutrition:
Therapeutic and WellnessDiets:  If you are not completelysatisfied with a purchase due to quality, consistency or palatability pleasecontact VetSource at 877-738-4443 to facilitate a credit.

Prescription Items:

VetSource is unable to take returns or offer refunds on prescription products due to state and federal laws prohibiting pharmacies, including those providing home delivery, to resell prescription products, even if unopened.

Over The Counter Products:

Certain unopened OTC products may be returned to VetSource for credit if they are not temperature sensitive and are returned within 30 days of the original sale. All returns must be pre-approved by VetSource before return documents and credit can be issued.

Pet Nutrition:

Therapeutic and Wellness Diets: If you are not completely satisfied with a purchase due to quality, consistency or palatability please contact VetSource at 877-738-4443 to facilitate a credit.

 

Prescription Items:

VetSource is unable to take returns or offer refunds on prescription products due to state and federal laws prohibiting pharmacies, including those providing home delivery, to resell prescription products, even if unopened.

Over The Counter Products:

Certain unopened OTC products may be returned to VetSource for credit if they are not temperature sensitive and are returned within 30 days of the original sale. All returns must be pre-approved by VetSource before return documents and credit can be issued.

Pet Nutrition:

Therapeutic and Wellness Diets: If you are not completely satisfied with a purchase due to quality, consistency or palatability please contact VetSource at 877-738-4443 to facilitate a credit.

 

Prescription Items:

VetSource is unable to take returns or offer refunds on prescription products due to state and federal laws prohibiting pharmacies, including those providing home delivery, to resell prescription products, even if unopened.

Over The Counter Products:

Certain unopened OTC products may be returned to VetSource for credit if they are not temperature sensitive and are returned within 30 days of the original sale. All returns must be pre-approved by VetSource before return documents and credit can be issued.

Pet Nutrition:

Therapeutic and Wellness Diets: If you are not completely satisfied with a purchase due to quality, consistency or palatability please contact VetSource at 877-738-4443 to facilitate a credit.

 

A+

Overview

This company offers home delivery of pet medications/pharmaceutical services.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

VetSource

VetSource

BBB ACCREDITED SINCE 08/05/2015

Customer Review Rating:

Positive
25%
Neutral
25%
Negative
50%

Composite Score:

0 3
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