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          Four Seasons Outdoor Living Company LLC has 1 locations, listed below.

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            Business ProfileforFour Seasons Outdoor Living Company LLC

            Patios and Decks

            At-a-glance

            Customer Reviews

            1.5/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company offers outdoor living construction. 

            Business Details

            BBB File Opened:
            4/2/2017
            Years in Business:
            7
            Business Started:
            7/28/2016
            Business Incorporated:
            6/9/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Kirstie Crivello, Owner
            Contact Information

            Principal

            • Kirstie Crivello, Owner

            Customer Contact

            • Kirstie Crivello, Owner

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/04/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            On March 21, 2022, I contacted Alchemy Patio for a patio project for my home. A "designer" named ******************** required a $7,200 deposit before the project could start. I agreed to the deposit, paid the deposit, and signed their contract. Where I lived, I was required to give the required details of the project to the *** before it could begin. After constant delays and back and forth, with many excuses from the company, I finally satisfied the ***'s requirements for the patio project to begin. By then, months had gone by, and it was August 3, 2022. Once I told *** we could start the patio, he simply dismissed me, saying he was constantly busy and that he would get back to me later. He never did, only when I persisted in asking. On August 5, 2022, a lady named ******************************* called. She was from their office. We scheduled the patio installation for September 3, 2022. By the time September 2, 2022 came by, I called Kirstie to confirm the appointment, but there was no answer and their voicemail was full. I then messaged ***, but it seemed he had blocked my number. I used a different number to call him and he picked up immediately. I told him the situation, and then ******* called me back 10 minutes later. She told me to cancel the appointment for September 3 and reschedule for September 17, 2022, because her mom had died. I told her to just cancel the project and give me a refund, and she agreed. She would give me a check for my refund by September 17, 2022. As of October 3, 2022, both *** and ******* had blocked my number and I still never got my deposit back. ************************ is also the owner of the Four Seasons OLC. Alchmey Covers is the sister company to Four Seasons OLC.

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Vanessa C.

            09/22/2022

            BEWARE! Company does NOT have an active license and they do not pay when their checks are returned for Insufficient Funds! They make promises to pay but dont! Have been trying to get a check paid since June. DO NOT RECOMMEND

            Local BBB

            BBB Great West + Pacific

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