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          Find a Location

          Mattress World Northwest has 23 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Mattress World Northwest

              8861 SE Jannsen Rd Clackamas, OR 97015

              BBB Accredited Business

            • Mattress World Northwest

              298 NW 1st Ave Canby, OR 97013-3622

              BBB Accredited Business

            • Mattress World Northwest

              8775 SW Cascade Ave Ste A Beaverton, OR 97008-7170

              BBB Accredited Business

            • Mattress World Northwest

              11444 SE 82nd Ave Happy Valley, OR 97086-7625

              BBB Accredited Business

            • Mattress World Northwest

              618 Lancaster Dr NE Salem, OR 97301-4732

              BBB Accredited Business

            Business ProfileMattress World Northwest

            Mattress
            Multi Location Business
            BBB accredited business

            Contact Information

            8861 SE Jannsen Rd

            Clackamas, OR 97015

            Visit Website
            (503) 594-0551

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.25/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/17/2013

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Mattress World Northwest offers retail mattresses, adjustable bases and bedding accessories. 

            Products & Services

            Mattresses, Pillows, Adjustable Bases, Sheets

            Business Details

            This is a multi-location business.

            Find a Location

            Mattress World Northwest has 23 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Mattress World Northwest

                8861 SE Jannsen Rd Clackamas, OR 97015

                BBB Accredited Business

              • Mattress World Northwest

                298 NW 1st Ave Canby, OR 97013-3622

                BBB Accredited Business

              • Mattress World Northwest

                8775 SW Cascade Ave Ste A Beaverton, OR 97008-7170

                BBB Accredited Business

              • Mattress World Northwest

                11444 SE 82nd Ave Happy Valley, OR 97086-7625

                BBB Accredited Business

              • Mattress World Northwest

                618 Lancaster Dr NE Salem, OR 97301-4732

                BBB Accredited Business
              Location of This Business
              8861 SE Jannsen Rd, Clackamas, OR 97015
              BBB File Opened:
              3/6/2012
              Years in Business:
              29
              Business Started:
              4/1/1995
              Business Incorporated:
              2/24/2012
              Accredited Since:
              7/17/2013
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Furniture Showcase Inc
              Business Management
              • Mr. Sean Hathaway, President
              • Ms. Amanda Layne, Service Coordinator
              • Mr. Mark W Eves, Member Manager
              Contact Information

              Principal

              • Mr. Sean Hathaway, President

              Customer Contact

              • Ms. Amanda Layne, Service Coordinator
              Additional Contact Information

              Fax Numbers

              • (503) 594-0553
                Primary Fax
              • (503) 798-4985
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Shopping for a mattress? Do your research

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/31/2023

              Complaint Type:
              Product Issues
              Status:
              Answered
              We bought a twin mattress in July of 2023 from ****** at Mattress World on ***********. ****** said it would be no problem to return the mattress if it didn't work for us, as long as we bought a mattress protector, which we did. We went back to the store in September to return the mattress because it was not working for us. ****** said we could not return it for money back, but said we could exchange it for sheets and pillows. We ordered a sheet set ($200) and 1 pillow ($100) and ****** told me she would call once the pillow arrived. After several weeks went by with no call from her, I stopped back in to find out about the pillow and spoke with a different employee who informed me that she had never ordered it. He said he would order and call me. Never received a call from him either, so stopped by for a 3rd time and was told that there was no record of any of it. I still have not received a call/email about the pillow.
              Read More
              Read 8 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mary L

              12/28/2023

              Purchased a flexible bed from the ********* store on April 17th 2023, in September I contacted the store saying the bed was not working. At that time I also informed them that I'm 74 yo,Disabled and cannot get down on the floor to check for any loose wires. To date, this issue still has not been resolved. Sounds like I'm stuck with a faulty bed that cost over $3000.

              Mattress World Northwest Response

              01/01/2024

              While the warranty coverage is solely through the manufacturer we appreciate the feedback and the opportunity to assist whenever possible.

              A technician was dispatched over the weekend to collect the remaining information the manufacturer needed to proceed with the claim.

              Our team will follow up with the manufacturer to ensure the necessary parts have been ordered and service has been scheduled.

              Thank you!
              Read 3 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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