BBB Accredited Business Profile

SurveyMonkey.com

SurveyMonkey.com

(503) 225-1202

SurveyMonkey.com

18 years in business
111 SW 5th Ave Ste 1700
Portland, OR 97204-3621
Fax Numbers
  • (503) 225-1200
Additional Email Addresses
  • supportescalations@surveymonkey.com
Additional Website Addresses
  • http://www.surveymonkey.com
BBB File Opened: 12/01/2004
Business Started: 11/01/1999
Business Started Locally: 11/01/1999
Business Incorporated: 04/29/2013 in OR
Type of Entity
Corporation
Business Management
  • Mr. Bill Veghte, CEO
  • Customer Service: Mr. Ross Moser, VP Customer Operations
  • Principal: Mr. Dan Henig
Contact Information
  • Mr. Bill Veghte, CEO
  • Customer Service: Mr. Ross Moser, VP Customer Operations
  • Principal: Mr. Dan Henig
Business Category
  • Market Survey Companies
  • NAICS: Marketing Consulting Services

Additional Information
  • On June 21, 2012, SurveyMonkey.com notified BBB that a company called Mystery Shopper has been using SurveyMonkey.com's company name and address to lure consumers into a counterfeit check-cashing scheme. SurveyMonkey.com states the phone numbers list...
  • On June 21, 2012, SurveyMonkey.com notified BBB that a company called Mystery Shopper has been using SurveyMonkey.com's company name and address to lure consumers into a counterfeit check-cashing scheme. SurveyMonkey.com states the phone numbers listed in the scheme's correspondence do not belong to them, and the counterfeit checks that are being sent to consumers do not have the company's name on them. If consumers have received these counterfeit checks, they are encouraged to report their experience to their local state Attorney General's office.

    On August 23, 2013, SurveyMonkey.com notified BBB that its company name and logo are being used on coupons not endorsed by SurveyMonkey.com. The company states the counterfeit coupons claim to be powered by SurveyMonkey.com or provided in exchange for responding to a survey; the coupons tend to be for fast food restaurants, nutritional supplement discounts and Visa gift cards. The company states while it does allow its users to offer their own coupons tied to their surveys, SurveyMonkey.com itself does not provide coupons to survey respondents. The company states if a coupon has the SurveyMonkey.com name or logo but is redeemable at another company, it is not legitimate.

Alternate Business Names
  • SurveyMonkey Inc
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

SurveyMonkey.com

SurveyMonkey.com

BBB ACCREDITED SINCE 12/01/2004