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Find a Location

Arne Jensen Landscaping Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforArne Jensen Landscaping Inc.

    Landscape Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/21/2016

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Arne Jensen Landscaping Inc. offers landscaping services.

    Products & Services

    Landscaping Design, Construction, Maintenance, Fiberglass Pool Dealer

    Business Details

    This is a multi-location business.

    Find a Location

    Arne Jensen Landscaping Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Salem, OR 97306-9201
      BBB File Opened:
      3/22/2004
      Years in Business:
      29
      Business Started:
      1/23/1995
      Business Incorporated:
      5/21/1991
      Accredited Since:
      9/21/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Arne S Jensen, Secretary
      • Mr. Arne S Jensen III, President
      Contact Information

      Principal

      • Mr. Arne S Jensen, Secretary
      • Mr. Arne S Jensen III, President

      Customer Contact

      • Mr. Arne S Jensen, Secretary
      Additional Contact Information

      Fax Numbers

      • (503) 391-1498
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/08/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I had some landscaping done in my front yard, when they were removing some plants with their tractor they hit and damaged the siding on my home. this has been going on since 2021, since then it has been one excuse after another. I have tried to be patient and have always been cordial when communicating with Arne Jensen Landscaping. At this point I am at my **** end and now realize that they have been just giving me the runaround. What's really upsetting is that they removed the damaged siding and left the side of my home exposed to the elements. Every time I send an email I just get excuses and promises with no result. as an example, on November 22nd 2021, I received an email from Arne Jensen stating "I am very sorry we have not gotten this done. I is no way intentional. We lost a family member." Two months later with no communication from Arne Jensen Landscaping I sent another email to them with this response. "**** I believe I can repair your existing trim to where it will be likely unnoticeable the repair I make, I simply want the metal to match. I would be willing to do this and also give you a few hundred dollars for your trouble." I responded and stated let's get this done and over with. Four months later with no response from Arne Jensen Landscaping I again sent them an email and they responded " my deepest apologies, I simply did not receive your email from January 29th. I want to make this right thus the reason I offered money as well." Arne Jensen Landscaping that they would send a crew out "next Week to complete the job, that was the middle of may and now it is June 8th. I just cannot deal with this any longer, I have a 45 year kidney transplant that is failing of which they are well aware. I feel very foolish having trusted this company for so long. I am 71 years old and do not know how to upload documents, but I can what you need by fax if you may supply me with a number.Respectfully ************ Jensen ************
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Janet L.

      1 star

      10/29/2022

      We wished we had read the reviews before we put a deposit down of$1600 back in December of 2021. We also started off hopeful when **** came by to take a look at our yard. We were expecting to hear from them at least around spring time 2022 about plans and start dates but never did. It was also radio silence. We had to reach out to them and this was towards end of May 2022. It was email after email with the office saying **** will come by, **** will be texting you back. But nothing. So by the end of August, still after no communication , we asked for our deposit back and they said NO. So very disappointed. We were hoping at least half of the deposit. They did not even reach out to us to apologize. i would not go with them. We finally went with someone else and could not be happier.

      Local BBB

      BBB Great West + Pacific

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