10 years in business2852 Willamette St
Eugene, OR 97405-8200
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BBB File Opened: 12/30/2010
Business Started: 01/01/2007
Business Started Locally: 01/01/2007
Business Incorporated: 01/08/2009 in OR
Type of EntityCorporation
- Mr. JD Hauger, Chief Operating Officer
- Web Hosting
Products & ServicesVideo Kickstarter : Small business video hosting
Video Grow: Great for medium sized businesses that need their video to 'just work' across a broad user base with varying connection speeds
Video Accelerate: Room for an online archive of video assets
Alternate Business Names
- GravityLab Multimedia
Licensing, Bonding or RegistrationThis business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Refund & Exchange Policy:All account contracts are month to month and can be cancelled at any time for any reason with proper written notice. Proper notice includes mail, email, or our ticketing system. The request for cancellation is not effective until client receives confirmation from a Gravitylab employee acknowledging receipt of cancellation.
During a 15 day video hosting demo (or "trial account") the client shall use Gravitylab's services for free, with a $1.00 authorization to customer's credit card used to prove client's identity. The dollar charge is reversed back to your card whether you keep your account or not.
Cancellation of Service by Customer. Customer shall have the right to terminate their account as per Section 4.3 of Gravitylab's terms of service, unless a GravityLab Multimedia Written Agreement specifies otherwise. GravityLab Multimedia shall reimburse client any unused fees (prorated daily), after GravityLab Multimedia has determined, in its own discretion, that all charges associated with the account have been satisfactorily paid.