Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Unwiredwest LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Unwiredwest LLC

      115 Cleveland St Eugene, OR 97402

    • Unwiredwest LLC

      PO Box 1357 McMinnville, OR 97128

    Business ProfileforUnwiredwest LLC

    Internet Providers
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers ...This business offers fixed wireless broadband internet service provider.

    Business Details

    This is a multi-location business.

    Find a Location

    Unwiredwest LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Unwiredwest LLC

        115 Cleveland St Eugene, OR 97402

      • Unwiredwest LLC

        PO Box 1357 McMinnville, OR 97128

      Location of This Business
      115 Cleveland St, Eugene, OR 97402
      BBB File Opened:
      12/16/2002
      Years in Business:
      22
      Business Started:
      6/1/2001
      Business Started Locally:
      6/1/2001
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Mark Nash, Member
      • Mr. Stephen Parec, Registered agent
      Contact Information

      Principal

      • Mr. Mark Nash, Member

      Customer Contact

      • Mr. Mark Nash, Member
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/13/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      My service was activated with ******s Communication on 6/1/2022. ****** communication bought out XS Media who I was with previously. I do not want ****** communication service nor have I signed contracts with them. You look up service for my address area and ****** communication is not available in my service area. XS Media was 30mbps for &130 with unlimited downloads. ****** communications cheapest package is 500mbps for $59.99. Why am I paying $130 for 30mbps??? Ever since the switch, my internet got double nat and strict. I had nothing but issues and thats when I found XS Media had been dissolved. I called and told ************************** about the service being double nat and strict and told they did not know what to do and said they would call in a week to discuss fixing issue. I went to ****** communication site and saw the packages available and that service through ****** communication is not even available for my service address. I never registered with ****** communication and I never signed a contract either. I had a contract almost a year ago with XS Media that I let expire and changed month to month. I told ****** communication that I found a better service, and that they need to come pick up their equipment. That they cannot offer me any of their packages anyway. I was told that I had to give ****** communication 30 days notice. That I will be charged another $130 even though the equipment is disconnected. That if I receive a call before the 30 days and someone comes out and gets equipment. I would not be charged. I have not received any phone calls and been a few weeks. No schedule to pick up equipment like they said they would. Then being charged $130 for no internet and they do not offer internet service for my address area and being over charged big time when I look at ******s internet packages. I feel taken advantage of. I I have my last bill from XS Media June/aug. XS media is now ****** communication

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.