BBB Accredited Business Profile

FITera LLC

FITera LLC

(866) 796-7204

FITera LLC

21 years in business
12042 SE Sunnyside Rd Ste 708
Clackamas, OR 97015-5750
Fax Numbers
  • (503) 850-4617
Additional Phone Numbers
  • (866) 796-7204
Additional Email Addresses
  • support@fitera.com
  • info@FitFreeze.com
Additional Website Addresses
  • http://www.fitera.com
  • http://www.fitfreeze.com
  • https://www.facebook.com/FITera/
  • https://twitter.com/Fitera
  • https://plus.google.com/+Fitera/about
BBB File Opened: 09/15/2010
Business Started: 04/01/1996
Business Started Locally: 12/01/2008
Type of Entity
Limited Liability Corporation
Business Management
  • Customer Service: Mr. Neil Haigh, GM
  • Principal: Mr. Chad Tackett, Member
Contact Information
  • Customer Service: Mr. Neil Haigh, GM
  • Principal: Mr. Chad Tackett, Member
Business Category
  • Health & Fitness Program Consultants
  • Health & Wellness
  • NAICS: Fitness and Recreational Sports Centers

Alternate Business Names
  • FITera Nutrition LLC
  • Fit Freeze
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • All 4 major credit cards: Visa, Mastercard, American Express, and Discover
Refund & Exchange Policy: 

Our 30-Day Money-Back Guarantee: If at any time during the first 30 days you are not satisfied with any product or service you purchased from us – for whatever reason – simply contact our Customer Care department by email (support@fitera.com) or by phone (866-796-7204, M-F 11AM – 4 PM) with your refund request. There are NO hoops to jump through; we make it super quick and easy! When we receive a refund request, we process it within 1 business day. Once processed, your refund will generally appear on your credit card statement within 3 – 5 business days.

Hard Copy Products: If you purchased one of our “hard copy” products and would like a refund, we do require that these products be returned prior to your refund being issued. Please contact our Customer Care department by email (support@fitera.com) for return instructions. Once your return is received, we will refund the initial price of your product. Initial shipping charges are not refundable under this policy.

A

Overview

This company offers a safe, effective weight (fat) loss program, including a supportive online community and personal one-on-one coaching - via email, phone, and text messaging, 7 days a week - with customized workout and nutrition plans to help people lose fat, get fit, and live a healthy lifestyle.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

FITera LLC

FITera LLC

BBB ACCREDITED SINCE 09/30/2010

Customer Review Rating:

Positive
91%
Neutral
0%
Negative
9%

Composite Score:

0 3
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