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      Country
          Country

          Find a Location

          OnPoint Community Credit Union has 33 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • OnPoint Community Credit Union

              PO Box 3750 Portland, OR 97208-3750

              BBB Accredited Business
            • OnPoint Community Credit Union

              6300 SW Meadows Rd Lake Oswego, OR 97035-3280

              BBB Accredited Business
            • OnPoint Community Credit Union

              207 Coburg Rd Ste 101 Eugene, OR 97401-5601

              BBB Accredited Business
            • OnPoint Community Credit Union

              2430 NE McDonald Ln McMinnville, OR 97128-2226

              BBB Accredited Business
            • OnPoint Community Credit Union

              1720 NE 9th Ave Portland, OR 97212-4001

              BBB Accredited Business

            Business ProfileforOnPoint Community Credit Union

            Credit Union
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.38/5stars

            Average of 25 Customer Reviews

            Customer Complaints

            35 complaints closed in last 3 years

            17 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/27/2009

            Years in Business: 92

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            OnPoint Community Credit Union offers credit union services.

            Products & Services

            Credit Union, Checking Accounts, Savings Accounts, Youth Savings Accounts, Credit Cards, Certificates of Deposit, IRA Savings Accounts, Health Savings Accounts, Home Loans, Home Equity Lines of Credit, Auto Loans, Motorcycle, Boat, and RV Loans, Personal Loans, Personal Lines of Credit, Financial Planning, Insurance, Public Education Retirement System Planning, Social Security Planning, Financial Planning, Investment Services, Business Checking, Business Savings, Small Business Loans, Small Business Lines of Credit , Commercial Real Estate Loans, Business Credit Cards, Business Insurance, Charitable Foundation Planning, Endowment Planning, Merchant Services

            Business Details

            This is a multi-location business.

            Find a Location

            OnPoint Community Credit Union has 33 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • OnPoint Community Credit Union

                PO Box 3750 Portland, OR 97208-3750

                BBB Accredited Business
              • OnPoint Community Credit Union

                6300 SW Meadows Rd Lake Oswego, OR 97035-3280

                BBB Accredited Business
              • OnPoint Community Credit Union

                207 Coburg Rd Ste 101 Eugene, OR 97401-5601

                BBB Accredited Business
              • OnPoint Community Credit Union

                2430 NE McDonald Ln McMinnville, OR 97128-2226

                BBB Accredited Business
              • OnPoint Community Credit Union

                1720 NE 9th Ave Portland, OR 97212-4001

                BBB Accredited Business
              BBB File Opened:
              7/1/1996
              Years in Business:
              92
              Business Started:
              1/1/1932
              Business Started Locally:
              1/1/1932
              Business Incorporated:
              1/1/1932
              Accredited Since:
              10/27/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              570
              Alternate Business Name
              • OnPoint Credit Union
              Hours of Operation

              Primary

              M:
              7:00 AM - 7:00 PM
              T:
              7:00 AM - 7:00 PM
              W:
              7:00 AM - 7:00 PM
              Th:
              7:00 AM - 7:00 PM
              F:
              7:00 AM - 7:00 PM
              Sa:
              9:00 AM - 1:00 PM
              Su:
              Closed
              Business Management
              • Mr. Robert A Stuart, President/CEO
              • Mr. Tory McVay
              Contact Information

              Principal

              • Mr. Robert A Stuart, President/CEO

              Customer Contact

              • Ms. Kirsten Williamson, Compliance Manager
              Additional Contact Information

              Phone Numbers

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              35 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/08/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I was unfortunately the victim of a fraud/scam monetary loss on 2/7/24. It's devastating and I felt incredibly violated. I turned to my credit union for help. I went to the Beaverton branch and requested to speak with the branch manager as I was told to do. They pawned me off to the assistant *******. After filing a police report with law enforcement and being told that regardless of how it was done, it was still fraud and hopefully my credit union would assist as I had been a member for 35 years, I called customer **********************. They made me speak with ***,The branch manager of the Hillsboro location where the fraud occurred. He was dismissive as well. I requested to go up the chain. He said the regional manager, ****, was in a mtg but he would have him call me. At 519pm I get a call from *** He said *** asked him to call me as a favor. I found out that ** is the branch manager for the Beaverton location NOT a regional manager. Any idea what it feels like to be stolen scammed, violated and then have people you trust, lie to you and violate you all over again? This needs to be rectified and it needs to be rectified from someone at the top of the chain at OnPoint. Preferably the **** As long as the *** doesn't lack honesty, integrity and professionalism like his employees clearly do. I'm done being lied to, especially by those holding onto my money, completely unacceptable.
              Read More

              Customer Reviews

              25 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Edwin G

              02/20/2024

              Worst credit union in Oregon, they keep holding *********** I deposited my check last Friday and today is Tuesday 7:40 pm, it's been over 48 business hours and it's still not available in my account I've been deposit the same company checks for the last 8 years without any problems until this year I will be closing my account and looking for a better local business, thanks but not thanks OnPoint

              Local BBB

              BBB Great West + Pacific

              BBB Reports On

              BBB reports on known marketplace practices.

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