Charity Review

Issued: August 2016 Expires: August 2018

Charity Seal Holder

Oregon Humane Society

Meets Standards
 
(503) 285-7722 1067 NE Columbia Blvd, Portland OR 97211-1411 www.oregonhumane.org
  1. Conclusions
  2. Complaints
  3. Purpose
  4. Programs
  5. Governance & Staff
  6. Fund Raising
  7. Tax Status
  8. Financial
Conclusions

Oregon Humane Society meets the 20 Standards for Charity Accountability.

Complaints

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Purpose

The mission of Oregon Humane Society is to foster an environment of respect, responsibility, and compassion for all animals through education, legislation, and leadership. To care for the homeless, to defend the abused, and to fight with unrelenting diligence for recognition of the integrity of all animals.

Incorporated: 1868 in OR

Also Known As: Humane Society Of Oregon , Oregon Humane , The Oregon Humane Society , Oregon Society for the Prevention of Cruelty to Animals , Portland Humane Society, SPCA , The Oregon SPCA

Programs

OHS is the largest humane society in the Northwest and adopts more animals from its Portland shelter than any other single-facility shelter on the West Coast. OHS puts no time limits on how long animals remain at the shelter—a pet stays available for adoption for as long as needed to find a loving home. If a pet in the care of OHS needs medical attention, the OHS veterinary hospital provides the pet with same level of care you would want your own pet to receive. OHS is located in NE Portland, with a state-of-the-art animal shelter, veterinary hospital, and behavior facility. The current 46,000 sq. foot  shelter opened in 2000 and can care for 92 small animals, 120 cats and 120 dogs. The shelter features outdoor exercise areas and an extensive dog path through a wooded wetland. 

Low and No-Cost Spay & Neuter Services: The Spay & Save program offers low and no-cost spay/neuter surgeries for cats owned by low-income residents in the greater Portland metropolitan area. Spay & Save’s focus at present is on altering cats, as this is the greatest area of need in the community. 

OHS Humane Education: OHS Humane Educators provide a variety of opportunities for school-aged youth to learn about humane treatment of animals.
- Classroom presentations (Grades K-12): OHS Humane Educators can visit your school, often with a canine work partner, and give a short presentation to students.
- After-school clubs: (Grades 3-8): Clubs at OHS are a popular activity for youths looking to spend time helping at the shelter.
- Tours & field trips: (Ages five and up): Educational tours of the shelter are available for small groups of youths or adults.
- Summer camp: OHS offers educational day camps for youths during the summer months. Eligible campers are grades 3-7; counselors must be grades 8-12.
Poster & Story Contest (Grades 1-12): This annual contest offers students a chance to share their drawing and writing skills as well as their love for pets.

Emergency Animal Rescue (OHSTAR):
Contact the OHS Technical Animal Rescue Team (OHSTAR) when your pet is trapped or stranded and needs help to survive. OHSTAR members with animal first-aid and rescue training are available to respond to animal rescue situations that require technical skills in the Portland metropolitan area and adjoining counties. For animal emergencies needing cliff rescue, water rescue, and other urgent situations, OHSTAR responds directly to the incident site. OHSTAR members with animal first-aid and rescue training are available to respond to animal rescue situations that require technical skills in the Portland metropolitan area and adjoining counties. For animal emergencies needing cliff rescue, water rescue, and other urgent situations, OHSTAR responds directly to the incident site. Trained OHSTAR volunteers perform these types of rescues:
- Evacuating injured pets from wilderness areas.
- Retrieving pets stranded on cliff sides, river banks, and other areas and structures that can only be accessed safely using ropes, climbing equipment and other technical rescue equipment.
- Extricating animals trapped in enclosed spaces whose lives are in danger.

Pet Memorials: OHS offers several options for a final resting place for your pet:
- Animal Cemetery and Mausoleum: If you prefer not to have your pet cremated, the OHS Animal Mausoleum provides above-ground placement options. You may provide a coffin, favorite blanket or receptacle of your choice. Many people also choose to include a special toy, bowl, or photo. We require a minimum of three days to prepare for an interment. The Mausoleum has single or double interment options. Fees start at $850. A Mausoleum service includes euthanasia, crypt choice, interment, flower vase, and plaque.
- Euthanasia and General Cremations: When it is time to have your pet euthanized, OHS suggests you use your regular veterinarian. However, if you do choose OHS’ euthanasia service (fees vary), their licensed technicians use the same painless procedure as a veterinarian. Generally, all animals euthanized at the shelter are cremated, but we can accommodate other arrangements if notified ahead of time. OHS knows this is a difficult time for pet lovers, and you can be assured that you and your pet will be treated with dignity and respect. Fees range from $40 to $200, depending on the animal’s weight.
- Private Cremations: Private cremations are scheduled as soon as possible, but may take up to two weeks, depending on the number of other requests at the time. If you decide to have your pet’s remains returned, we will provide an urn, but you are welcome to furnish a receptacle of your own. Fees range from $100 to $250, depending on the animal’s weight.
- Columbarium: You may wish to have your pet’s cremated remains placed in our columbarium. Columbarium spaces can accommodate up to three pets. Placement in the columbarium includes euthanasia, urn placement, plaque, and flower vase. Cremation fees are not included with this service. Fee: $850.
- Pet Cemetery: The OHS animal cemetery and memorial grounds offer a tranquil place for quiet reflection. You are welcome to visit any time during normal shelter operating hours.

Best Friends' Corner (BFC): This OHS store offer everything your pet needs—from food to bedding, toys and more—as well as gifts for the animal lover in your life. All store items are competitively priced. They also feature many products, such as pet collars and pet furniture, that are made locally and from recycled materials. 100% of store proceeds go to help animals at OHS and members of OHS get a 10% store discount.


For the year ended December 31, 2016, Oregon Humane Society's program expenses were:

Sheltering and adoptions: $5,056,900
Medical services: $2,049,986
Community awareness: $1,576,261
Humane education: $341,913
Investigations and rescue: $976,517
Best Friends Corner: $282,962
Volunteers: $252,885
Behavior, training, and animal-assisted interactions: $579,668
ASAP/Spay & Save: $368,104
Total program services: $11,485,196

Governance & Staff

Board Chair: Mr. John C Gomez, Senior Portfolio Manager Business Affiliation: Key Private Bank

CEO: Mrs. Sharon Harmon, Executive Director Business Affiliation: Oregon Humane Society

Board Size: 23

Staff: 170

Fund Raising
Method(s) used: Direct Mail Appeals Invitations to Fundraising Events Television Appeals Grant Proposals Internet Appeals Planned Giving Arrangements Cause-Related Marketing Membership Appeals Appeals via Social Media (Facebook, etc.) Solicitations for Used Cars

% of Related Contributions on Fundraising: 18.80%

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

Financial

The following information is based on Oregon Humane Society's Audited Financial Statements for the fiscal year ending Saturday, December 31, 2016.

Source of Funds
Grants and contributions $5,751,351
Legacies and bequests $3,936,803
Special events, less direct costs of $1,312,707 $1,385,069
Sales and program fees, less cost of sales of $328,092 $3,166,557
Rental income $234,159
Operating investment return $923,441
Change in actuarial value of liabilities under split-interest agreements ($9,052)
Change in the value of the Society's beneficial interest in charitable trusts $29,922
Other $52,463
Appropriation of endowment and Board-designated assets for expenditure $435,462
Contributions restricted for capital purposes $600,000
Total endowment and Board-designated investment return, less appropriations for expenditure $277,488
Total Income: $16,783,663
 
Fusion Chart
 
Program Expenses: $11,485,196
Fundraising Expenses: $2,194,615
Administrative Expenses: $1,053,251
Total Expenses: $14,733,062
 
Income in Excess of Expenses: $2,050,601
 
Beginning Net Assets: $42,057,129
Ending Net Assets: $44,107,730
Total Liabilities: $2,387,584
Total Assets: $46,495,314


An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Standards Legend

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  • Standards Not Met IconStandards Not Met
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Standard 1: Board Oversight


Description:

Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

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Standard 2: Board Size


Description:

Soliciting organizations shall have a board of directors with a minimum of five voting members.

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Standard 3: Board Meetings


Description:

An organization shall have a minimum of three evenly spaced meetings per year of the full governing body with a majority in attendance, with face-to-face participation. A conference call of the full board can substitute for one of the three meetings of the governing body. For all meetings, alternative modes of participation are acceptable for those with physical disabilities.

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Standard 4: Board Compensation


Description:

Not more than one or 10% (whichever is greater) directly or indirectly compensated person(s) serving as voting member(s) of the board. Compensated members shall not serve as the board's chair or treasurer.

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Standard 5: Conflict of Interest


Description:

No transaction(s) in which any board or staff members have material conflicting interests with the charity resulting from any relationship or business affiliation. Factors that will be considered when concluding whether or not a related party transaction constitutes a conflict of interest and if such a conflict is material, include, but are not limited to: any arm's length procedures established by the charity; the size of the transaction relative to like expenses of the charity; whether the interested party participated in the board vote on the transaction; if competitive bids were sought and whether the transaction is one-time, recurring or ongoing.

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Standard 6: Effectiveness Policy


Description:

Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

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Standard 7: Effectiveness Report


Description:

Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

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Standard 8: Program Expenses


Description:

Spend at least 65% of its total expenses on program activities.

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Standard 9: Fund Raising Expenses


Description:

Spending should be no more than 35% of related contributions on fund raising. Related contributions include donations, legacies, and other gifts received as a result of fund raising efforts.

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Standard 10: Accumulating Funds


Description:

Avoid accumulating funds that could be used for current program activities. To meet this standard, the charity's unrestricted net assets available for use should not be more than three times the size of the past year's expenses or three times the size of the current year's budget, whichever is higher.

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Standard 11: Audit Report


Description:

Make available to all, on request, complete annual financial statements prepared in accordance with generally accepted accounting principles. When total annual gross income exceeds $500,000, these statements should be audited in accordance with generally accepted auditing standards. For charities whose annual gross income is less than $500,000, a review by a certified public accountant is sufficient to meet this standard. For charities whose annual gross income is less than $250,000, an internally produced, complete financial statement is sufficient to meet this standard.

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Standard 12: Detailed Expense Breakdown


Description:

Include in the financial statements a breakdown of expenses (e.g., salaries, travel, postage, etc.) that shows what portion of these expenses was allocated to program, fund raising, and administrative activities. If the charity has more than one major program category, the schedule should provide a breakdown for each category.

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Standard 13: Accurate Expense Reporting


Description:

Accurately report the charity's expenses, including any joint cost allocations, in its financial statements. For example, audited or unaudited statements which inaccurately claim zero fund raising expenses or otherwise understate the amount a charity spends on fund raising, and/or overstate the amount it spends on programs will not meet this standard.

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Standard 14: Budget Plan


Description:

Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

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Standard 15: Truthful Materials


Description:

Have solicitations and informational materials, distributed by any means, that are accurate, truthful and not misleading, both in whole and in part. Appeals that omit a clear description of program(s) for which contributions are sought will not meet this standard. A charity should also be able to substantiate that the timing and nature of its expenditures are in accordance with what is stated, expressed, or implied in the charity's solicitations.

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Standard 16: Annual Report


Description:

Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

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Standard 17: Website Disclosures


Description:

Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

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Standard 18: Donor Privacy


Description:

Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

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Standard 19: Cause Marketing Disclosures


Description:

Clearly disclose how the charity benefits from the sale of products or services (i.e., cause-related marketing) that state or imply that a charity will benefit from a consumer sale or transaction. Such promotions should disclose, at the point of solicitation: (a) the actual or anticipated portion of the purchase price that will benefit the charity (e.g., 5 cents will be contributed to abc charity for every xyz company product sold), (b) the duration of the campaign (e.g., the month of October), (c) any maximum or guaranteed minimum contribution amount (e.g., up to a maximum of $200,000).

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Standard 20: Complaints


Description:

Respond promptly to and act on complaints brought to its attention by the BBB Wise Giving Alliance and/or local Better Business Bureaus about fund raising practices, privacy policy violations and/or other issues.