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          DBS Coins LP has 1 locations, listed below.

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            • DBS Coins LP

              32932 Pacific Coast Hwy #14-234 Dana Point, CA 92629

            Business ProfileforDBS Coins LP

            Coin Dealers

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers coins and supplies. 

            Business Details

            BBB File Opened:
            10/23/2013
            Years in Business:
            15
            Business Started:
            10/11/2008
            Alternate Business Name
            • DBS Coin
            Business Management
            • Mr. David Smoler, Owner
            Contact Information

            Principal

            • Mr. David Smoler, Owner

            Customer Contact

            • Mr. David Smoler, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/20/2023

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Resolved
            To resolve this complaint, DBS Coins will allow me to repurchase 10 2023 1oz Gold Maple Leaf Coins through their **** store for my original locked in price of $19,689.33. These are the exact products and price that I locked in back on Sun 3/12 before DBS Coins cancelled my order.On Sun 3/12, I logged onto the DBS Coins **** store and purchased 10 2023 1oz Gold Maple Leaf Coins for $19,689.33. When precious metals are purchased, the market exposure is transferred to the buyer. If the price of gold goes up, the buyer will have a gain. Similarly, if the price of gold goes down, the buyer will have a loss. On Mon 3/13 and Tue 3/14, the price of gold increased, which resulted in the coins that I purchased from DBS Coins increasing in value.On the afternoon of Tue 3/14, DBS Coins cancelled my order and sent an **** message to me stating they cannot ship to a post office. This is directly in contrast with wording on the *** website and terms, which state Shipping to PO Boxes? Yes through ****** By cancelling my order, DBS Coins likely pocketed several hundred dollars of market gain due to the price of gold increasing from Sun 3/12 when I placed my order to Tue 3/14 when they cancelled my order.Within an hour of DBS Coins cancelling my order on Tue 3/14, I sent them an **** message, left a voicemail message on their ************ sales phone number, and sent an email to ********************************* requesting that they reinstate my order. They did not respond to any of my inquiries.In the next several days, I tried contacting DBS Coins five additional times about reinstating my order. I sent an **** message on Wed 3/15, Thu 3/16, Fri 3/17, Sat 3/18 and Sun 3/19. They did not respond to any of these inquiries.As of today, I have tried contacting DBS Coins eight times. As mentioned above, when precious metals are purchased, the market exposure of the coins is transferred to the buyer. Due to DBS Coins cancelling my order, I have a loss of over $1K due to DBS Coins actions.
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            Customer Reviews

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            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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