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Find a Location

Renewal by Andersen of Oklahoma City has 1 locations, listed below.

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    Business ProfileforRenewal by Andersen of Oklahoma City

    Storm Windows and Doors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/15/2014

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4440 N Cooper Ave, Oklahoma City, OK 73118-8004
    BBB File Opened:
    4/7/2014
    Years in Business:
    13
    Business Started:
    8/1/2010
    Business Started Locally:
    8/1/2010
    Business Incorporated:
    12/8/2017
    Accredited Since:
    4/15/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    20
    Alternate Business Name
    • C Cashion Windows, LLC
    Business Management
    • Cherri Harris, General Manager
    Contact Information

    Principal

    • Ms. Erica Bointy, Office Manager

    Customer Contact

    • Ms. Erica Bointy, Office Manager
    • Cherri Harris, General Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    On April 8, 2023, I signed a contract for replacement of 4 large windows which we to be made with premium fiber material. Since the materials and workmanship were purported to be superior the cost was high but ostensibly justified. When the windows were delivered in late June three of the four windows were defective with foreign material inside the glass packs. The replacements were reordered immediately and delivered in August. At that time one of the three windows was defective in the same way the first ones were. We were told at that time that with an expedited delivery it would be November before delivery of a replacement would be possible. Due to the demands of brain cancer treatment for my wife in **************, that window was installed on February 8, 2024.The installers did a fine job but the follow-up and discussion with the General Manager about the product was and delivery was discourteous at best.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Glenn S.

    3 stars

    09/22/2021

    This company has a great product but their follow-on service is terrible. Lost a small window in the March hail storm. Called to have it replaced (they have to do it or lose the warranty on all of our windows), They came out and took the measurements after we covered the hole with plastic. I received a call in June or July saying they would be out to replace the window in SEPTEMBER.2021. Technician came on Sept. 3rd and when he measured the hole against the window he brought it was the WRONG SIZE! We got a call today, after I made several calls to their answering machine,. Our next replacement is DECEMBER 23rd 2021. It's probably going to get real cold in that room.

    Local BBB

    Better Business Bureau Serving Central Oklahoma

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