Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          RainSoft has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • RainSoft

              4427 SW 21st St Oklahoma City, OK 73108-1748

              BBB Accredited Business

            Business ProfileRainSoft

            Water Purification Equipment
            BBB accredited business

            Contact Information

            4427 SW 21st St

            Oklahoma City, OK 73108-1748

            Visit Website
            (405) 684-9370

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.29/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/21/2009

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers water filtration systems.

            Business Details

            Location of This Business
            4427 SW 21st St, Oklahoma City, OK 73108-1748
            BBB File Opened:
            5/9/2013
            Years in Business:
            25
            Business Started:
            5/1/1999
            Business Started Locally:
            5/1/1999
            Accredited Since:
            8/21/2009
            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            8
            Alternate Business Name
            • High Quality Water of Oklahoma, Inc
            Business Management
            • Mr. Mark Silver, Sales Director
            • Mr. R. Michael Ross, President
            Contact Information

            Principal

            • Mr. R. Michael Ross, President

            Customer Contact

            • Mr. R. Michael Ross, President
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/16/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            This system was purchased this summer, due to the hardness of the water and my bad heart. Well currently it is a $10,000 block of ice, and we are without water, we were told by the company to wrap a blanket around it and wait. It is under warranty, This should have been planned for if not covered..When we went to plug in a space heater to assist in the thawing we found that they used an interior extension cord on the outside of our house to connect it (picture attached).
            Read More

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            LAURA M

            01/16/2024

            I had a Rain Soft water system installed by ********** biggest mistake I ever made, I currently have a $10,000 block of ice, no water in my house and when contacted the people that installed it I was basically told to put a blanket on it and wait. Don't do it, I did everything right to keep the extreme temperatures we had from freezing my pipes, I did not realize that this system would freeze, and to make matters worse, when we went to put a space heater in the shed they installed it in, we discovered that the extension cord they installed coming from the house was not long enough so they put in a ten foot indoor extension cord to finish the connection, so had to go out and scour the town and finally had to order one on Amazon to ************** for the water system and a heater. And according to ****** I could be up to a week or longer without water. I was however told if it leaks after we get it working they will come out and fix the leaks.
            Read 6 More Customer Reviews

            Local BBB

            Better Business Bureau Serving Central Oklahoma

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.