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Find a Location

Lawton Chrysler Jeep Dodge Ram has 1 locations, listed below.

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    Business ProfileforLawton Chrysler Jeep Dodge Ram

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/16/2011

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    215 SE Interstate Dr, Lawton, OK 73501-3044
    BBB File Opened:
    7/14/2010
    Years in Business:
    25
    Business Started:
    1/1/1999
    Business Started Locally:
    1/1/1999
    Business Incorporated:
    9/8/2009
    Accredited Since:
    11/16/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of UD-2103 for this business, issued by OK Used Vehicle & Parts Comm.. The expiration date of this license is 12/31/2025.

    These agencies may include:

    OK Used Vehicle & Parts Comm.

    4400 Will Rogers Parkway

    Oklahoma City OK 73108

    (405) 949-2626

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • M & N Dealerships V, LLC
    Business Management
    • Ms. Emily Taylor, Associate
    • Ms. Renita Tomlin, Office Manager
    Contact Information

    Customer Contact

    • Ms. Emily Taylor, Associate
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    12/2023 I brought my 2008 jeep wrangler in to do a diagnostic which the cost I agreed to pay was $180.00 I signed to the agreement on that amount, to see how much it would be to repair the issues that the vehicle was having. The price to repair the vehicle was to much for my liking so I decided to look at trading in the vehicle to get a new vehicle on 01/03/2024 LCJDR was offering a vehicle for sell to me the vehicle was on the website for sell but wasn't available for a test drive. I was interested in this vehicle. I asked if I need to put money down to save this vehicle so it wouldn't get sold. They charged my credit card for $500.00, As of 01/03/2024 I haven't been able to test drive this vehicle but was promised that thew vehicle was put through a safety check. I was assured by the vehicle was peak condition with no issues other then needing new shocks and a missing bolt that they were going to replace. on 01/04/2024 I was told the vehicle was still not available for me to test drive but they wanted me to close on this vehicle in question. I told them I wasn't going to close on the vehicle until I could drive the vehicle. Magically the vehicle was ready to test drive, I test drove the vehicle and I notice the vehicle had issues with the tires and the sound and I could feel an uncomfortable vibrating coming from the vehicle. At this point I was told that the $500.00 was a nonrefundable fee, I did not sign anything staying this $500.00 dollars was nonrefundable. If I Was told about the charge being nonrefundable charge I would have never of allowed to charge my card. I decided against purchasing this vehicle because of the issues with the vehicle. I have not received any funds or a call from the owner of LCJDR. To cover the diagnostic fee for the wrangler they took it out of the $500.00.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael G

    2 stars

    04/10/2024

    The service department is a textbook case of incompetent at best. I had to have the general manager ride in the car that they sold me less than three months prior to be able to find the problem that I took it in for to begin with. Then they wanted to charge me for a simple clip that I can get and install for less than 10 bucks. The dealership wanted $76 for the clip and install it. They broke the clip I had made that was working. This is the fourth dealership experience like this in this town with four different dealerships of different brand vehicles. This town is slimy at best but these dealerships are out of control and allowed to treat people this way. The proof is in the reviews. Well thanks for doing or not doing your "job".

    Local BBB

    Better Business Bureau Serving Central Oklahoma

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