BBB Accredited Business Profile

Mathis Brothers Furniture

Mathis Brothers Furniture

(405) 943-3434

Mathis Brothers Furniture

57 years in business
Headquarters
3434 W Reno Ave
Oklahoma City, OK 73107-6196
Additional Phone Numbers
  • (405) 943-3439
Additional Email Addresses
  • rstephenson@mathisbrothers.com
BBB File Opened: 07/13/1960
Business Started: 01/01/1960
Business Started Locally: 01/01/1960
Type of Entity
Limited Liability Company
Business Management
  • Mr. Rick Stephenson, Director of Customer Relations
  • BBB File
  • Mr. Bill Mathis, Owner/Partner
Business Category
  • Furniture - Retail
Products & Services
Living Room Furniture, sofas, motion living furniture, loveseats, rockers, recliners, wall savers, chairs, fabric chairs, leather chairs, ottomans, occasional tables, dining room furniture, dining room sets, dining tables, tables, dining chairs, chin
Service Area
We service the following area(s): Mathis Brothers Delivers Nationwide!
Alternate Business Names
  • Mathis Brothers Furniture Company, Inc.
  • Mathis Brothers
Refund & Exchange Policy: 
Mathis Brothers Warranty

Warranty Information-Mathis Brothers understands the importance of your furniture investment and is committed to insuring its longevity. As part of that commitment, we offer the following warranted coverage's against specific manufacture defects that may occur on upholstered or wood products within a one year period. In addition, we also provide aftercare services to safeguard your furniture's permanence for years of enjoyment by choosing from one of our Furniture Protection Plans available at time of purchase found at Furniture Protection Plan.

Warranty Coverage
UPHOLSTERED FURNITURE-If any of the following defects appear within a one year period, Mathis Brothers will make in-shop repairs as indicated.
1)Repair any seam that has come unsown or has thread breakage.
2)Replace any foam in cushion that has crumbled or lost its resiliency.
3)Restore any buttons that defective or have come off. In addition, repair any framework that is broken, separated, or pulled loose and repair or replaced any spring that is broken or pulled loose within a three (3) year period.

Bedroom, Dining Room, Occasional Tables, & Dinette Furniture-In-shop repairs will be made to correct any defects in workmanship or materials (excluding finishes) appearing within the first year after purchase.

Mattresses & Foundations-Mathis Brothers will provide service in accordance with all manufacturer's warranties which apply to matched sets only. The adjustable base is non-returnable and does not have a tryout period.

Electronics-Exchanges against manufacture defects will be accepted up to 14 days after purchase.

Warranty Exclusions-Please note this warranty is not applicable towards wear, shrinkage, tearing or fading on upholstered fabrics. Mathis Brothers assumes no responsibility for the replacement of fabric on furniture. This warranty does not apply to merchandise marked "repossessed" or "as-is" and does not cover defects caused by customer abuse of negligence. Finally, this warranty is in lieu of any other warranty, expressed or implied, including warranties or particular purpose and merchantability. For further information please visit Customer Service.
BBB accredited business

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Mathis Brothers Furniture

Mathis Brothers Furniture

BBB ACCREDITATION SINCE 10/09/1973

Customer Review Rating:

11%
89%

Composite Score: