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          TBS Factoring Service, LLC has 1 locations, listed below.

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            Business ProfileTBS Factoring Service, LLC

            Factoring Service

            Contact Information

            7740 NW 85th Ter

            Oklahoma City, OK 73132-3367

            Visit Website
            Email this Business
            (405) 528-4490

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1.14/5

            Average of 29 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            60 complaints closed in last 3 years

            26 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            With more than 50 years of experience serving motor carriers, TBS Factoring Service makes trucking easier with technology and services to help drivers get established, stay compliant, find loads, and get paid faster. Based in Oklahoma City and voted one of the best places to work in Oklahoma, the TBS family of companies is driving change for small businesses with its commitment to digital transformation. Our roots in the transportation industry are deep and wide. We understand shrinking margins due to fluctuations in fuel costs, load rates, and costly repairs. Whether it's one truck or a small fleet, cash flow is the lifeblood of a truckers business and our seasoned, dependable staff will provide them with fast, simple, and efficient service.

            Products & Services

            This company offers transportation factoring and purchase trucking invoices.

            Business Details

            Location of This Business
            7740 NW 85th Ter, Oklahoma City, OK 73132-3367
            Email this Business
            BBB File Opened:
            12/17/2007
            Years in Business:
            20
            Business Started:
            2/4/2004
            Business Started Locally:
            1/1/2003
            Business Incorporated:
            3/2/2004
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Zachariah deBrugge, Customer Service Representative
            Contact Information

            Customer Contact

            • Mr. Zachariah deBrugge, Customer Service Representative
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            60 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/29/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Financial Carrier Services, dba TBS ********* has extremely shady business practices. I've been attempting to get in contact with them since the end of 2023 regarding charge backs that were paid to them by brokers. They refuse to answer emails, calls, or messages pertaining to missing reserve funds. My business, that I worked so hard to grow, is now being closed due to their inability to communicate. Then, while refusing to address the charge back issue, they had the audacity to charge back something else leaving my reserve balance at -$4,397.00 with no explanation. I'm a single parent now homeless because the reserve they kept deducting from was stolen. I could not afford to give them money as I needed my money to run the business and live. Still, no explanation as to why they won't explain taking my hard earned money. I cannot make money because most people can only afford to to pay insurance without working for so long. I will not run anymore loads, if I could, just for them to say I owe them but really don't. There is enough complaints to make me wonder why they are still in business. I debated a very long time about this complaint due to being with them since 2019 but after losing everything, what's the point of being afraid of not being released? I'm not sure if the business is even open anymore as I can't even get an answer when calling. I wish I knew better...
            Read More
            Read 59 More Complaints

            Customer Reviews

            29 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Glenn B

            02/23/2024

            In October of 2023 my account with TBS was fraudulently changed with no verification from TBS. The loads I was factoring was going to ********** in ********** and they will not talk to me on this matter.i have contacted tbs weekly about this and get the same message we will get back with you and not here a thing until I contact them again. My account manager is no longer with TBS. *** turned information from my local sheriffs department over to them also . Now they are harassing my broker every time I do loads for them.Looks like we will not get our money for these jobs so I would not recommend doing business with TBS factoring company in *******

            TBS Factoring Service, LLC Response

            02/28/2024

            Hi *****. Your feedback is an essential part of our efforts to improve our services and meet your business needs as a valued TBS client. We regret any distress or inconvenience you may have encountered with your account. At ********************, the security and satisfaction of our clients are of paramount importance, and we are dedicated to ensuring a suitable resolution to your concerns.We acknowledge that while the necessary verification and actions steps were undertaken at the time of the reported fraud incident, there may have been a lapse in communicating the resolution, particularly since the representative initially handling your case is no longer with our company. In light of your recent feedback, we have conducted a further review of your account and the incident in question. Please rest assured, TBS adhered to all required verification procedures in place at the time. We have stringent protocols for such situations and are committed to continually reviewing and updating these procedures as necessary.We are dedicated to maintaining open and constructive dialogue with you to reach a mutually satisfactory resolution. Your business partnership is highly valued, and we thank you for choosing TBS.
            Read 28 More Customer Reviews

            Local BBB

            Better Business Bureau Serving Central Oklahoma

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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