Business ProfileforWEOKIE Federal Credit Union

I recently had a hernia surgery and due to all of the scrambling around with family, I forgot to transfer money over for my truck payment with weokie federal credit union which resulted in the auto pay bouncing and the truck not being paid on time. It hasn't even been a week after my surgery, I was feeling well enough to move around and pay some bills. I was wildly surprised to find out that, even though a member from one of their branches set up the autopay, that every single month this year I have had a late payment and a fee tied to my account. Dumbfounded doesn't even begin to describe the feelings I am currently wrestling with and when I called to dispute the charges all I was told was that they could get me a ten day pay off. I am without words to how insensitive and uncaring and conniving this organization is acting. It feels like I have done business with true con artists and I am just baffled. I can't believe I made time to have one of *******************" set up the autopay and then you have the audacity to charge me a late fee and report late payments to my credit, even though you have been getting every payment on time every month. Truly disgusted at the evil within this company. I will be leaving very soon and advising everyone I can to stay away from Weokie Federal Credit Union.