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Find a Location

Account Management Resources has 1 locations, listed below.

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    Business ProfileforAccount Management Resources

    Collections Agencies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/1994

    Years in Business: 57

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers collection services.

    Business Details

    Location of This Business
    726 W Sheridan Ave, Oklahoma City, OK 73102-2412
    BBB File Opened:
    7/27/1967
    Years in Business:
    57
    Business Started:
    1/1/1967
    Business Started Locally:
    1/1/1967
    Business Incorporated:
    8/19/2004
    Accredited Since:
    9/1/1994
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    190
    Alternate Business Name
    • Credit Collections, Inc.
    • C.C.I./A.S.I.
    • Recovery Specialists
    • ASI/CCI (to find)
    Business Management
    • Mr. Richard Cook, CEO
    • Mr. John Fudge, Owner
    • Ms. Stacy Willis, Director of Operations
    Contact Information

    Principal

    • Mr. John Fudge, Owner
    Additional Contact Information

    Fax Numbers

    • (405) 290-2043
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/13/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I was one of the victims of the recent cyberattack on the two telecommunication companies involved in selling information and My personal information was included in it. I did not owe any amount to this company but still, they have continuously reporting erroneous information to my credit report. Please help me so that this account will be deleted already. Secondly, Section *** ** ***** *** *** ****** was also violated, in the sense that they were using deceptive and misleading representations for collecting the debt. I want a deletion of this inaccurate account on my credit report.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ry A

    1 star

    07/03/2023

    These people have hindered my life several times I have been charged $1200 just to remove a warrant on a $50 fine I was late on from Garfield county in **** ******** on one occasion on another occasion $700 to remove a warrant and $800 on another occasion to remove a warrant how can a $50 ********* to those types of payments I dont understand I think this is unconstitutional I understand adding $100 to remove a warrant but not $1200

    Account Management Resources Response

    07/05/2023

    The consumer was notified of the five cases from Garfield County, ******** referred to Account Management Resources for collections by letter when received in our office in June of 2019 to the address provided to the original creditor.The consumer contacted AMR on 06/11/2019 at the direction of the courts to begin the warrant recall process for the five active cost warrants placed in our office for collections. At the countys discretion, a down payment of $250 per active cost warrant in addition to a monthly payment plan was required to meet their court requirements for recall.The consumers spouse contacted AMR on 06/14/2019 and AMR assisted in taking the county down payment requirement for recall over the phone and setting a monthly payment plan. During this conversation an agreed upon amount and due date was set for the monthly payment plan. The consumers spouse was informed this payment plan must remain current, if the arrangement became delinquent it would be up to the client, Garfield County if a cost warrant would be reissued or not.07/15/2019 the consumer contact AMR to confirm his monthly payment amount and due date. Our agent informed him the agreed upon amount of $50 was due by the 19th of each month to remain current and avoid becoming delinquent.The agreed upon arrangement set through the warrant recall process was not maintained and Garfield County issued a cost warrant for the three remaining cases on 09/27/2022. When the consumer contacted AMR on 09/29/2022 he was informed of the countys decision to issue the warrants due to defaulting on the arrangement and their process to have them recalled if he so chose. AMR assisted in taking the down payment for the warrant recall process and again assisted the consumer in setting a monthly agreement with a set amount and due date to begin in October of 2022.As of 07/05/2023, the agreed upon monthly payment set during the warrant recall process completed in September of 2022 has not yet been made.AMR does not add any additional fees to these cases when sent to collections. The only cost associated is the percentage that the court adds upon issuing the cost warrant and turning to collections per the ******** State Statute Title 19. Please also know, AMR does not issue nor request the issuing of any cost warrant associated with any cases in its office for collections, this is solely at the discretion of the County in which the case resides. We ask that you please contact our office directly for further assistance with this matter and in an effort to bring these cases arrangements current.You may contact our office directly:Phone: ************* or toll free ************************. Mail: PO Box ***** *************, ** *****.

    Local BBB

    Better Business Bureau Serving Central Oklahoma

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