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          The Vinyl Guy has 1 locations, listed below.

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            Business ProfileforThe Vinyl Guy

            Car Decals

            Additional business information

            Additional Info:

             In May of 2022, BBB investigated The Vinyl Guy's business practices. This investigation was prompted by complaints and scam tracker reports. Concerning the business agreeing to do work for consumers, taking money, and never doing the work. Here are some of the complaints received:

            • "Business picked up my cargo trailer on 12/05/2021 and committed to install a vehicle wrap on it within two weeks. Two months and many excuses later, we still did not get the trailer back. The current situation is that the business didn't pay it's rent, cannot get access to finish the job and the landlord won't release the trailer until the rent is paid. We got to the point where we only want to get our trailer back and do not want the business to complete the job. 50% of the job is already paid."



              " I made arrangements with Eric Gordon to have some body work done and a vinyl wrap put on my truck. I provided him with a deposit. I was told that once he had the vehicle that it would take him 2 weeks to complete the work. I dropped the vehicle off on December 21, 2021 and was told he would get it moved into the shop to get started on the work December 23, 2021. He did not get the vehicle moved in to the shop until January 4, 2022. I tried to go to the shop several times to check on the progress of the job. I discovered that he had not done any work on the truck at all nor did he have any of the parts in so I pulled the truck from his shop on January 14, 2022 and took it to another body shop to have the repairs done. This was a repair that was the result of an insurance claim so the funds that were provided to him were part of that settlement. He has yet to refund the money and I am needing help getting my funds back from him. We have had to come up with those funds in order to pay the other body shop. I would also like to be reimbursed for the money I had to spend to have a mobile mechanic come to his shop to remove and then again to reinstall the exhaust for the truck to fit into his shop."



              "On December 20, 2021 I was told my car could be wrapped for $2800 and I could have the project started by the next week if I paid half "$1400" DOWN, Which I did and I've got nothing but excuses on why he can't start the job and now he won't answer his phone/email/ text to issue my refund he promised back in April. Since I paid through PayPal its my only receipt"

              As of July 21st, 2022, BBB has exhausted all forms to contact the business. All phone numbers, websites, emails, fax numbers, and all postal mail communications are returned to sender. Consumer's with outstanding concerns are still encouraged to file a complaint for BBB files but may also wish to contact legal counsel and/or The Attorney General's Office of Oklahoma. Based on the information detailed above, BBB cannot confirm the legitimacy of The Vinyl Guy.
            See all additional business information

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            11/30/2017
            Years in Business:
            7
            Business Started:
            3/1/2017
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Eric Gordon, Owner
            Contact Information

            Principal

            • Mr. Eric Gordon, Owner

            Customer Contact

            • Mr. Eric Gordon, Owner
            Additional Contact Information

            Email Addresses

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/10/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            On December 20, 2021 I was told my car could be wrapped for $2800 and I could have the project started by the next week if I paid half "$1400" DOWN,Which I did and I've got nothing but excuses on why he can't start the job and now he won't answer his phone/email/ text to issue my refund he promised back in April. Since I paid through PayPal its my only receipt

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Mike M

            1 star

            05/16/2022

            Very distrustful business practice has owed me a refund due to shop getting locked up due to not paying his rent and work wasnt performed . He has refused to answer the phone or communicate. They owe me ******* that I have been trying to get returned to me since January of 2022. A lot of excuses up to that point to not communicating at all. I would warn consumers to not do business with him!!

            Local BBB

            Better Business Bureau Serving Central Oklahoma

            BBB Reports On

            BBB reports on known marketplace practices.

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