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          American Precious Metals Exchange has 1 locations, listed below.

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            Business ProfileforAmerican Precious Metals Exchange

            Investment Security
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.14/5stars

            Average of 215 Customer Reviews

            Customer Complaints

            111 complaints closed in last 3 years

            54 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/29/2004

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            The company sells precious metals online. gold, silver and platinum. They report they are buyers and sellers of bars, wafers and coins. They carry U.S. Mint bullion products including gold, silver and platinum American Eagles. They sell Royal Canadian Mint products. Also Maple Leafs as well as Krugerrands of South Africa. They report they make markets in most gold bullion coins of any other foreign country.

            Business Details

            BBB File Opened:
            4/4/2003
            Years in Business:
            24
            Business Started:
            2/1/2000
            Business Started Locally:
            2/1/2000
            Business Incorporated:
            1/1/2000
            Accredited Since:
            4/29/2004
            Type of Entity:
            Corporation
            Alternate Business Name
            • Apmex, Inc.
            Related Businesses
            Business Management
            • Ms. Cristina Oconnor
            Contact Information

            Principal

            • Ms. Cristina Oconnor

            Customer Contact

            • Kelly Milligan, Director of Sales and Service
            • Ms. Cristina Oconnor
            Additional Contact Information

            Fax Numbers

            • (888) 464-1258
              Primary Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            111 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/01/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            On 02/18/2024 I placed an order for a 5-ounce silver bar. I have ordered more than $13,000 worth of precious metals from them in the past. Part of my order included $9.95 for shipping insurance. The order was never delivered to me. The local post office confirmed that it was misdelivered and that if the company would contact them (*********, ** post office, **************), they would provide details on it being delivered to the wrong address and work with them on a claim. APMEX refuses to contact them and has denied my claim. They are offering no replacement or refund.
            Read More

            Customer Reviews

            215 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brian K

            03/10/2024

            Yes, I received my order. It came in the mail earlier this week.

            American Precious Metals Exchange Response

            03/12/2024

            Thank you for letting us know. We are happy to hear you got your order and are satisfied with it.

            Local BBB

            Better Business Bureau Serving Central Oklahoma

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