Business ProfileforAnderson Ford

I've had all of my services and scheduled maintenance from a Ford dealership since I purchased my vehicle in 2014. I've been a customer of Anderson Ford since 2017 after moving to Anderson from Texas. Recently, I had work done on my vehicle which included the transmission. The total came out to over $2600. Paid in full I drove my car home that night (16.2 miles). I woke up and I drove my car to work in the morning (10.9 miles). I parked the car and my cars transmission shifter would not shift into the Park position. I later called the dealership and was told there was a RECALL ON THE TRANSMISSION SHIFTER CABLE BUSHING and that Id have to bring it in. Let me remind you, less than 12 hours earlier, I had transmission work done on my vehicle. I find it extremely coincidental that after my vehicle's transmission was worked on, 27 miles later, my transmission was no longer operational. I had to get my car towed to the Anderson Ford dealer the next day. I paid $327.75 for the towing service. I was told that unfortunately, my vehicle just so happened to be one of those vehicles that needed the recall and that it was a "coincidence" that after 150000k miles of trouble-free transmission issues, 27 miles after I left their shop, charged $2600 in services and had transmission work done, my transmission shifter goes bad. I was looked in the eyes and told, I'm sorry, there is nothing we can do. I simply wanted my towing fees of $327.75 reimbursed or a 10 to 15 percent discount on my next visit. I feel that's the least the dealership could do after years of loyalty and a $2600. price tag one day earlier. I am not saying the Anderson Ford dealer intentionally, accidentally, or negligently mishandled my vehicle. I understand that the burden of proof is on me but this is way too much of a coincidence for me to remain silent. My hopes is that the customers read this and decides for themselves if doing business with Anderson Ford is worth it.