This Business Is Not BBB Accredited

Industrial Electronic Repair

Industrial Electronic Repair

(336) 969-0110

Industrial Electronic Repair

12 years in business
266 Northstar Dr
Rural Hall, NC 27045-9445
Fax Numbers
  • (336) 969-0101
Additional Phone Numbers
  • (336) 896-1900
  • (336) 642-4379
Additional Email Addresses
  • sales@iernc.com
BBB File Opened: 04/23/2007
Business Started: 03/09/2005
Business Started Locally: 03/09/2005
Business Incorporated: 07/15/2009 in NC
Type of Entity
Corporation
Business Management
  • Mr. Marty A. Lineberry, President
  • Mr. Donna Lineberry, Customer Service
Business Category
  • Electronic Equipment & Suppliers - Service & Repair
  • NAICS: Pet and Pet Supplies Stores
  • Electronics Research & Development

Alternate Business Names
  • I.E.R.
  • IER
  • Industrail Electronics
  • Industrial Repairs
  • Industrial Electronics
  • IER, Inc
  • Industrial Board Repair Inc

Number of Employees: 
6

F

Pattern of Complaint

On November 30, 2016, BBB contacted Industrial Electronic Repair concerning a pattern of complaints involving customers receiving merchandise returned to them that is not repaired properly and being required to return the merchandise for additional repairs multiple times. After several attempts many customers allege the merchandise is not repaired. 

Customers also complain that refunds requested after multiple repairs are rarely approved by the b... Read More

Alert

On November 30, 2016, BBB contacted Industrial Electronic Repair requesting warranty details and requirements, specifics of promised turn-around times for repairs, specific certification of their certified technicians, and a plan to address the on-going pattern of complaints. On Dec 5, 2016, the business notified BBB of receipt of our request for information, but to date no response has been received. 

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Industrial Electronic Repair include:

  • 19 complaint(s) filed against business
  • Failure to respond to 10 complaint(s) filed against business
  • 6 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Industrial Electronic Repair

THIS BUSINESS IS NOT BBB ACCREDITED

Industrial Electronic Repair

Customer Review Rating:

100%