This Business Is Not BBB Accredited

Carolina Carports, Inc.

Carolina Carports, Inc.

(800) 670-4262

Carolina Carports, Inc.

20 years in business
Headquarters
187 Cardinal Ridge Trail
Dobson, NC 27017-8652
Fax Numbers
  • (336) 367-6410
  • (336) 367-6412
  • (336) 367-6411
Additional Phone Numbers
  • (336) 367-6400
Additional Email Addresses
  • heather.s@carolinacarports.com
Additional Website Addresses
BBB File Opened: 08/04/2000
Business Started: 07/07/1997
Business Started Locally: 07/07/1997
Business Incorporated: 07/17/1997 in NC
Type of Entity
Corporation
Business Management
  • Ms. Heather Smith, General Manager
  • Ms. Adela Herrera, President
  • Ms. Carolina Ochoa, Secretary & Treasurer
Business Category
  • Carports
  • Buildings - Pre - Cut, Prefab & Modular - Dealers

Alternate Business Names
  • Carports of Dobson
  • CCI
  • Cardinal Trailers
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
270

C+

Pattern of Complaint

In December of 2015, BBB of Northwest North Carolina conducted an investigation regarding the large number of complaints received within the carport/metal building industry. The BBB found within the industry that the primary complaint of the majority of customers was late delivery of metal structures coupled with a lack of communication.

On December 16, 2015, BBB contacted Carolina Carports, Inc. (CCI) about their 124 of 178 complaints concerning... Read More

Alert

In December of 2015, BBB of Northwest North Carolina conducted an investigation regarding the large number of complaints received within the carport/metal building industry. The BBB found within the industry that the primary complaint of the majority of customers was late delivery of metal structures coupled with a lack of communication.

 

On December 16, 2015, BBB contacted Carolina Carports, Inc. (CCI) about their 124 of 178 complaints concerning... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Carolina Carports, Inc. include:

  • 8 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Carolina Carports, Inc.

This Business Is Not BBB Accredited

Carolina Carports, Inc.

Customer Review Rating:

24%
75%

Composite Score: