This Business Is Not BBB Accredited

Flip Flop Floors

Flip Flop Floors

(336) 972-6331

Flip Flop Floors

171 Davis Ave
Clemmons, NC 27012-7006
BBB File Opened: 01/11/2012
Business Management
  • Mr. Richard Wayne Vaught, Owner
Business Category
  • Carpet & Rug Dealers - New
Alternate Business Names
  • Rock Carpet
  • Custom Floors

F

Advertising Review

In August 2015, BBB contacted Flip Flop Flooring requesting that the company modify or discontinue its online advertising claims of "We are not the cheapest but the best.". 

The BBB Code of Advertising states such “Expressions of opinion or personal evaluation of the intangible qualities of a product or service are likely to be considered puffery” which cannot be substantiated.

As of January 15, 2016, BBB noted that the company has not responde
... Read More

Pattern of Complaint

In October 2016, BBB of Northwest North Carolina contacted Flip Flop Floors requesting the company address an ongoing pattern of complaints. Complainants allege paying full or partial payments for work that is not performed or does not meet minimum standards. Complainants further state that they are unable to contact the business. Additionally, one complainant stated the business owner claimed to be a licensed contractor and insured.

To date, BBB... Read More

Alert

In October 2016, BBB of Northwest North Carolina contacted Flip Flop Floors requesting the company substantiate, modify or discontinue any claims of being licensed as a contractor. The business was also requested to provide proof of Mohawk, Bruce and Mannington certification.

 

To date, BBB has received no response from the company regarding either the certifications or a contractors license. No current or past license information can be located in... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Flip Flop Floors include:

  • Failure to respond to 2 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved
  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Flip Flop Floors

This Business Is Not BBB Accredited

Flip Flop Floors

Customer Review Rating:

100%

Composite Score: