A rise in complaints to home security company ADT, about door-to-door salesman claiming to be affiliated with the company in the Seattle-Tacoma area, prompted them to reach out to Better Business Bureau Serving the Northwest to help warn the public about these deceptive sales tactics.
Although many trustworthy companies solicit door-to-door, BBB and ADT warns homeowners to be alert of fraudulent security system salespeople making the rounds.
In June, a Tacoma woman was misled by a door-to-door alarm sales company claiming to be affiliated with ADT. They sold her an alarm panel that did not work properly and was beeping intermittently for 24 hours. She was able to get them to remove it and eventually reached out to ADT directly to get a new panel installed.
ABOUT BBB: For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. BBB Northwest serves more than 14 million consumers in Alaska, Washington, Idaho, Oregon, Montana and Western Wyoming.