Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Holo Hawaii Tours LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforHolo Hawaii Tours LLC

            Online Travel Agency

            Additional business information

            Believed to be out of business:
            According to information in BBB files, it appears that this business is no longer in business.
            See all additional business information

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            7 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            6/29/2017
            Business Started:
            1/1/2016
            Business Incorporated:
            9/28/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Jim Owen, Owner
            Contact Information

            Principal

            • Mr. Jim Owen, Owner

            Customer Contact

            • Mr. Jim Owen, Owner

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/05/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            BBB unable to locate business
            I purchased the Passport to Pearl Harbor for my family. We originally were going to Hawaii may of 2020. Booking # ********* Because of COVID we rescheduled to Aug. 2020. Booking Halo was really good about rescheduling the tickets and sending me the new Passports, HOWEVER when we again had to delay the trip to May of 2021, they emailed that they could change the date with no problem. On July 30, 2020 I received an email from them stating that they were switching over their system so that the tickets would just be shown on our phones. She said "as soon as I have a ticket confirmation for your party for the May 16, 2021, I will send it via email and reconfirm all the details you will need for your visit" DAYS after that email, they let their license expire. That leads me to believe that they knew they were going to keep my money and go out under. I can't get anthing from them via email or phone. We spent 596.74 for these passports and havent seen any kind of refund or contac at all.

            Customer Reviews

            0 Customer Reviews

            What do you think? Be the first to review!

            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB Great West + Pacific

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.