Business ProfileforResort Closings, Inc.

I purchased the time share from resorts closings Jan 2023 for wyndham pahio *********** villas on kauai ******. I sent them the payment immediately! I sent them copies of my driver's license, and all other info they requested plus how I was to be the owner on the time share. In Feb I was told they never received it... but they recd the info for the ** property I bought on the same day... everything was sent together! I sent them everything agai. Including the notarized paperwork. In April, **** the office manager called me and said they were still waiting on it!!! I had my tracking number... per the **** they recd it. ********* and **** they didn't. Ok.. they lost it agai! I went down to the bank again after I printed *** out the paperwork from. Their email again, and got it notarized again... 3rd time! I tracked it thru ****... in fact I had to tell them that it was delivered to their office before **** found it.In May... ******* called me and said they shipped it by reg mail to *******. Called ******* in June, they said they haven't recd it yet. Here it is July... 6 months later, I still can't use my timeshare because no one knows where my paperwork is at! ******* said to call resort closings. Resort closings side to call Wyndham. ***** was rude to me on the phone. I told her she needed to call them and that I wanted the phone number too. 2.5 hrs later, absolutely nothing has been found, no one knows what is going on. ***** did tell me once ******* receives it, will take 4 to 6 months for ******* to record it. I've already waited 6 months... so that means 10 to 12 months after I bought it?? By then the year will be over!! It's an odd year usage and that means I won't be able to us it in 2023... even though I bought it in Jan 2023?? This company is doing absolutely nothing to help me and they've been putting me thru h*** on this since I bought the time share from them!!! They do not deserve to be in business right now! I want for them to pay for the cost ****