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Find a Location

24/7 Electric & Plumbing LLC has 1 locations, listed below.

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    Business Profilefor24/7 Electric & Plumbing LLC

    Electrician

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    24/7 Electric & Plumbing offers electrical contracting services including residential service calls, remodels and new construction projects, wiring and rewiring additions.  

    Products & Services

    Electrical and plumbing

    Business Details

    Location of This Business
    12708 167th Pl NE, Redmond, WA 98052-1249
    BBB File Opened:
    11/11/2010
    Years in Business:
    14
    Business Started:
    3/1/2010
    Business Started Locally:
    3/1/2010
    Business Incorporated:
    3/1/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • 24 7 Electrical Company
    • 24/7 Electrician
    Hours of Operation

    Primary

    M:
    12:00 AM - 12:00 PM
    T:
    12:00 AM - 12:00 PM
    W:
    12:00 AM - 12:00 PM
    Th:
    12:00 AM - 12:00 PM
    F:
    12:00 AM - 12:00 PM
    Sa:
    12:00 AM - 12:00 PM
    Su:
    12:00 AM - 12:00 PM
    Business Management
    • Ms. Alex Munteanu, Operations Manager
    Contact Information

    Customer Contact

    • Ms. Alex Munteanu, Operations Manager

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/12/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Business tried to cash my deposit check of $3,300+ for work they did not complete due to the plumber quitting the company. **** couldnt tell me when another plumber could replace him to do the work, yet, they still tried to cash my deposit check for the project. **** also sent an invoice with a different price tag than what was initially quoted (and signed by me) for the only thing they did get done (water line to dishwasher) EXCEPT they hooked up the wrong line and I have to call another company out to fix what little work they had done, which will cost me more time/money. I have the initial quote, invoice (for work they didnt even do/didnt do correctly) and the email asking about my deposit check not going through (I did a stop payment through my bank AFTER hearing the plumber quit and they didnt have a backup technician to complete the project) see direct quote below My bank messaged me in regards to the check for the downpayment for the work bouncing. I assumed that you cancelled since we can not finish your work due to our plumber abruptly leaving. We apologize for the inconvenience. This was an unexpected event and it might take me a while to find another qualified technician. -Alex **** have now threatened to send my business to collections. I will have a new quote from the new plumbers who will be correcting their work and think they should pay this before I should pay their invoice. I also feel like I should not have to pay their inflated cost (from what was originally quoted to me). Please let me know if there is any further documentation you could use and what I can do. Thank you! - **** @ El Lugar
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jing M

    1 star

    09/05/2022

    It was the absolute worst experiences I had with any service providers. If I could give it negative stars I would. DO NOT recommend! 1. It took took them 4 visits spanning an entire month and a bunch of excessive charges to complete some basic fixes 2. The estimates they provided were largely inaccurate for what needed done 3. They sent an inexperienced electrician who was not very skilled to my house. He spent many hours and couldn't figure out what was going on and yet they kept charging me with "diagnosis" at full rate 4. The owner was extremely rude and impatient. When I called to discuss the charges, he talked over me, kept interrupt me, and hung up on me. I was shocked by his rudeness. Below are the details. In hindsight, visit 2 and 3 are completely inefficiency due to the first electrician's lack of experience. And yet I was still charged. Overall it was a very unpleasant experience. Definitely don't wish it upon anyone else.Visit 1: Charged for 1 hour, $200 Initial diagnosis. The electrician told me he needs to come back for the ceiling. Estimated an additional hour needed plus fixing 7 outlets. Visit 2: Charged for 2 additional hours of diagnosis, $400 It turned out the 7 plugins did not require for any repair, which was the total opposite of what the electrician estimated. He diagnosed the fan in living room but no clear conclusion on why it was not working. The technician told me he needed to come back with a colleague again for the ceiling. Visit 3: Charged for 1 hour of diagnosis plus some fixes, $500 2 technician did the trouble shooting. The living room fan still had no power. They told me they need to come back again and run a power source to get the fan going.Visit 4: Charged for fixing the ceiling fan, $600+ Work quoted: 4 hours of complex work Work performed: The more senior electrician finished the job in less than an hour. Yet I was still charged for the highest end of the estimate.

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