This Business Is Not BBB Accredited

Bookit.com, Inc.

Bookit.com, Inc.

(888) 782-9722

Bookit.com, Inc.

17 years in business
14251 Panama City Beach Pkwy
Panama City, FL 32413-2820
Additional Phone Numbers
  • (850) 234-8887
BBB File Opened: 03/07/2002
Business Started: 01/01/2000
Business Started Locally: 11/03/2000
Business Incorporated: 11/03/2000 in FL
Type of Entity
Corporation
Business Management
  • Ms. Sue Meritt, Vice President Of Operations
Contact Information
  • Mr. Arthur Finlaw, Owner
Business Category
  • Travel Agency
Additional Information
  • On January 7, 2016 the BBB serving Northwest Florida contacted the business regarding several complaints from consumers who state they paid for their hotel accommodations through Bookit.com however, when they arrive at their hotel they are told that ...
  • On January 7, 2016 the BBB serving Northwest Florida contacted the business regarding several complaints from consumers who state they paid for their hotel accommodations through Bookit.com however, when they arrive at their hotel they are told that the hotel has not received their funds from Bookit.com. On January 13, 2016 the BBB serving Northwest Florida received a response from the business. The business states, "We had a contract dispute with a large supplier right before Christmas as you can imagine we tried reaching guests prior to travel To relocate them but it has caused a lot of issues. We are in litigation with them. We are working with the guests as fast as we can But this is normally our busy season especially after holiday customer service issues and this has just exasperated it." The BBB serving Northwest Florida will continue to monitor this situation and there are any changes we will update the business review.

Alternate Business Names
  • Reservation System.com
  • Panama City Beach Reservations.com
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

D-

Pattern of Complaints

On January 7, 2016 the BBB serving Northwest Florida contacted the business regarding several complaints from consumers who state they paid for their hotel accommodations through Bookit.com however, when they arrive at their hotel they are told that the hotel has not received their funds from Bookit.com.
On January 13, 2016 the BBB serving Northwest Florida received a response from the business. The business states, "We had a contract dispute with... Read More

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Bookit.com, Inc. include:

  • 11 complaints filed against business that were not resolved.
  • 376 complaints filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Bookit.com, Inc.

This Business Is Not BBB Accredited

Bookit.com, Inc.

Customer Review Rating:

14%
82%

Composite Score: