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Find a Location

Pooltech Services, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pooltech Services, Inc.

      3400-B Highway 77 Panama City, FL 32405-5010

    • Pooltech Services, Inc.

      3400 Highway 77 Panama City, FL 32405-5060

    Business ProfileforPooltech Services, Inc.

    Pool Service
    Multi Location Business

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Pooltech Services, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pooltech Services, Inc.

        3400-B Highway 77 Panama City, FL 32405-5010

      • Pooltech Services, Inc.

        3400 Highway 77 Panama City, FL 32405-5060

      Location of This Business
      3400-B Highway 77, Panama City, FL 32405-5010
      BBB File Opened:
      3/1/1990
      Business Started:
      2/11/1984
      Business Started Locally:
      2/11/1984
      Business Incorporated:
      2/11/1985
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of RP0056885 for this business, issued by DBPR (Tallahassee). The expiration date of this license is 8/31/2025.

      These agencies may include:

      DBPR (Tallahassee)

      1940 N Monroe St

      Tallahassee FL 32399

      (850) 487-1395

      https://www.myfloridalicense.com/dbpr

      Type of Entity:
      Corporation
      Alternate Business Name
      • Pooltech Services
      Contact Information

      Principal

      • Mr. Mike Ruppel, Secretary/Treasurer

      Customer Contact

      • Mr. Mike Ruppel, Secretary/Treasurer
      • Mr. Jeff Ruppel, President
      • Mr. David Ruppel, Vice President
      Additional Contact Information

      Fax Numbers

      • (850) 763-9397
        Primary Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Douglas T

      1 star

      08/11/2021

      Owners Mike and Dave are incompetent arrogant fools. These 2 brothers are peas in a pod! Extraordinarily rude to long term customers. I was with them for 6.5 years and they **** on me.

      Pooltech Services, Inc. Response

      08/17/2021

      MR. **** SEEMS TO THINK THAT COVID IS NOT A PROBLEM . HE INFORMED OUR POOL CLEANER THAT HE HAD COVID, UPON WHICH, WAS RELAYED TO DAVID WHEN HE WENT TO REPLACE HIS PUMP MOTOR. MR **** WALKED RIGHT UP TO DAVID, UPON WHICH, DAVID ASKED HIM TO STAND BACK AWAY FROM HIM. MR **** THOUGHT THAT WAS RUDE AND TOLD OUR POOL CLEANER THAT . A FEW DAYS LATER, I WAS OPENING MY STORE, AND, WITHOUT MY KNOWLEDGE, MR. **** CAME INTO MY STORE. I DID NOT KNOW WHO HE WAS, AS HE STATED HE WAS HERE TO PAY HIS BILL. I ASKED HIM HIS NAME AND HE TOLD ME MR. ****. I SAID: DON'T YOU HAVE COVID? HE REPLIED: YES, BUT I BROUGHT MY MASK, WHICH, HE WAS CARRYING IN HIS HAND. I TOLD HIM TO LEAVE MY STORE IMMEDIATLEY. UPON WHICH, HE BERATED ME AND TOLD ME HE WAS NOT GOING TO PAY US FOR ANYTHING WE HAD DONE. THEN, I TOLD HIM WE DID NOT WANT HIM AS A CUSTOMER ANYMORE! GOODBYE!

      Customer Response

      08/18/2021

      Mike and Dave, co-owners of this ****** little business, are incompetent, arrogant fools. I had asked them nearly 3 months ago to give me a quote for some minor repairs to my pool. They never delivered. I asked Mike to tell me when he was going to schedule the repairs. He berates me and advises I'm not his only customer in town. I advised him that he's not the only player in town. He response was "yeah, but I'm the biggest!". I used Pool Tech's cleaning services for 6.5 years. I never once complained or missed a payment for their overpriced cleaning service.

      Mike nearly physically threw me out of his little store and I felt threatened. I thought he might attack me. What a bumbling, arrogant fool. And his brother Dave is even worse. The only reason this ****** little business stays afloat is because of their excellent employee Kelly.

      ***** ***** ****************************************

      Local BBB

      BBB of Northwest Florida

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