Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Charles T. Sapp Roofing Contractors, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCharles T. Sapp Roofing Contractors, Inc.

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/6/2005

    Years in Business: 81

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3108 Creekwood Dr, Cantonment, FL 32533-7513
    BBB File Opened:
    5/6/2004
    Years in Business:
    81
    Business Started:
    1/1/1943
    Business Started Locally:
    1/1/1943
    Business Incorporated:
    1/9/1992
    Accredited Since:
    10/6/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of RC0047744 for this business, issued by DBPR (Tallahassee). The expiration date of this license is 8/31/2025.

    These agencies may include:

    DBPR (Tallahassee)

    1940 N Monroe St

    Tallahassee FL 32399

    (850) 487-1395

    https://www.myfloridalicense.com/dbpr

    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Charles T. Sapp, President

    Customer Contact

    • Mr. Charles T. Sapp, President
    Additional Contact Information

    Fax Numbers

    • (850) 857-4846
      Primary Fax

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/22/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I received a quote from Aaron for $8k to replace roof on a 3br/1ba 900 square ft home. In the quote also was that extra woodwork could be an additional charge. Now a good bit of the ceiling on the inside of the home was missing so you could see right into the rafters and everything. Once the job is complete Aaron hands me a invoice for $10,500 which is a 31% increase from the original quote and says he told me the final price could be higher than originally quoted. I understood that but how he could go up 31% has left me dumbfounded b/c like I said a good bit of the ceiling was missing on the inside so you could see exactly what needed to be done. They also charge me $125/ piece of wood when only cost them $45 per. They are absolutely price gouging people on a daily basis. they aren't using any special material or wood that other roofers aren't using. I have been trying to get this resolved for the last 2 months. Based on the original quote of $8000 and the final invoice of $10500 I offered to pay $9500 to close this out and both parties move on but all I get are crickets from them. I have other documents you may need that are available upon request.....thank you.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steve B

    5 stars

    02/08/2022

    We also used Charlie. He is very professional and knowledgeable. The crew that came out did a fantastic job! The price and selection just can't be beat.

    Local BBB

    BBB of Northwest Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.