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Art Construction of NW FL, LLC has 1 locations, listed below.

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    Customer ReviewsforArt Construction of NW FL, LLC

    Roofing Contractors
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    4 Customer Reviews

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    • Review from Bart S

      1 star

      11/27/2022

      The best way to describe them is dishonest and ignorant staff and terrible work from pictures they provided
    • Review from Autumn P

      1 star

      05/20/2022

      Dishonest! Since June of 2021 ART has misled and cost me a lot of money and time. My home was severely damaged by Hurricane Michael and per Art construction it would be less expensive to replace than repair. I was told they would build my new home with completion in 10 months. I was shown a home plan and was told if I used there plans the process would go along more quickly. After 6 weeks of discussing the plans, pricing, and demo I was told by the PM my home would be demolished in August and then building would begin a couple weeks after. The beginning of August the plans were sent to an engineer to modify them for my lot, at this time I was told we would go under contract once the plans are complete but this could take 6 weeks. Every 2-3 weeks I called for an update and to see when demo was going to take place and for 3 months was told "in the next couple of weeks". On November 2, 2021 Art Construction finally went under contract for demo only and was paid for this in full. Again was told new construction contract to come after. During this I had asked several times to meet with the Contractor/Owner and was told the PM would answer any questions. Another 6 weeks went by with false promises. Again I called and emailed requesting to speak with the Contractor and wanted to know when the job would be done with more lies being told to me "by the end of the year", (they did drop off equipment the middle of December), then was told later by the first week of January. Finally towards the end of February demo started! In March I was told they are not doing the new build of my home without explanation. If I would have known this in June of 2021 I would have found a reputable builder and would have a home under construction by now! Also in March demo was complete but as of now their equipment still sits on my lot and the fill dirt was not brought in as per the contract, a large stump was left after they cut a tree down. The entire experience has been a nightmare!
    • Review from Daniel P

      1 star

      05/01/2022

      No one can fix this now, but perhaps writing about it can give me some closure. I inherited a home that I spent my childhood summers in, renting it out until I could retire; that was the plan anyway. Hurricane Michael damaged the roof, so I asked about who best to replace it. Everyone from the business end (property management, realty, insurance, etc.) recommended Art, but I'm not in the business, just a regular Joe; senior citizen, civil servant, and retired veteran. I guess the level of quality control is different for us. This reputation was probably deserved before the back-to-back storms. They now were having labor shortages, like everyone else. Evidently, though, they did not follow up with proper training and supervision. Where was the project manager? Then Hurricane Sally flooded the home about six inches. On February 15, 2021, a tornado came through and peeled back my roof. More than I could handle and not living down there, I reluctantly sold it to a friend at a loss, to preserve some equity. He called me and said that he had roofers there saying that it looked like the roof wasn't properly torched down when installed. That the remaining parts came up easily, using little force, where still attached. I reported this to Art and the insurance, but I had sold it, and no one seemed interested. I contacted an attorney and found that since I had sold it, the legal fees would surpass any recovery. I felt Art should at least pay the $2500 insurance deductible. He also said that Art has multiple similar cases pending in the Bay County and wondered how they could still be in business; me, too! Please pay a little extra and have someone oversee and/or inspect any major work.

      Art Construction of NW FL, LLC Response

      05/04/2022

      This roof was damaged by a tornado. Unfortunately, it and several other roofs in the area sustained similar damage. Storm damage is not a warranted item that is covered by the manufacturers warranty and is the reason for property insurance. The roof was inspected by the local building department and manufacturer inspector and passed both inspections. We have no open cases with any other client as we strive to attain great customer service with all clients. We are A+ rated with the Better Business Bureau and a nationally award winning company. We have earned President Award and Triple Excellence Award 8 consecutive years from the largest roofing manufacturer in the world. If you have any questions, please contact my office.
    • Review from Natasha S

      1 star

      04/20/2022

      I hired this company in early 2021 to fix what a previous contractor abandoned after hurricane Michael. Work included partial re-roof, set new patio posts, and soffit/facia work. This work was detailed in engineering plans also. Work started in the summer of 2021 and it continues to this day. I had to send them a notice of defect because they refused to acknowledge that they have not fulfilled the agreement by following the plans and the work that was performed was done very poorly or improper. I have been told they would fix it only to later have them say it cannot be done or that they will not. They have been out to the home over 2 dozens times. I am concerned about skill level and competency now. Even after a sit down meeting with the owner to address issues, I was assured it would be taken care of but it has not. I wish I could show you the work that was done with pictures. No one would ever hire this company for this kind of work. It is only by law to I have to keep letting them try to fix the issues.

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