Business ProfileforBrock Lawn and Pest Control, Inc.

I am writing to file a complaint regarding bills I continue to receive from Brock Pest of Lynn Haven, Florida. They continue to attempt to bill me for monitoring of a Sentricon system at a home I no longer own and have in fact not owned since August 2021 about a year ago now. I informed them in late June that I no longer own this home but they continue to send me a bill dated 4/20/22, over 8 months after I sold the property, asking me to pay for "annual renewal" at a property I no longer own. Even after informing them that I no longer own the property, they have threatened to send my bill to collections and in my view are essentially engaging in extortion to attempt to receive money by threatening my credit inappropriately if I do not pay to renew a service that I no longer need. I would have paid for the annual service in April 2021 and this should have covered all of the time up until I sold the property and in fact beyond that, so I certainly should not be held responsible for services to the home beyond the time that I actually owned it. If they had contacted me before attempting to renew the service without my permission, I would have informed them of the change of course. I am informing the Better Business Bureau of Northwest Florida as well as the Dept of Agriculture which handles licensing of businesses in this area because I suspect that, if they are doing this in my case, they likely have done the same with many other property owners, which could amount to thousands of dollars in fraudulent billing. If they are doing so with intent to defraud, even after learning that I no longer own the property, it could in fact be construed as a criminal act of extortion, which also may need to be considered. In any event, even after I contacted them by phone, no one attempted to respond to resolve the matter other than to continue to send me the same inaccurate bills. Sincerely, ***** ** ****, ****