Heating Hoopla, Mobile Malarkey and Wayward Warranties - BBB's December Tips

December 08, 2016

December 2016 Tips

This list is current as of November 30, 2016. Readers should take into consideration the importance of the practice in question and the total performance of the company. For complete information, please visit www.bbb.org.

1. Offer to extend car warranty won’t go away! After 6 plus months, a woman reported still receiving calls from company representatives wanting to offer her an extended warranty on a car she didn’t own. When asked to remove her from their list, they refuse.

2. Grant-giveaway scams. Con artists are making lots of money from concocting grant schemes because there seems to be a never-ending trail of who is giving the money away and the amounts being offered.

• A consumer received a call stating that a government grant was being offered in the amount of $14,000. Simply call back ASAP and confirm the account number.

• Another call came from Tammy Landers Williams of Facebook World-Texaco Global. In exchange for having $5,000 FedEx’d, $250,000 will be sent to your home within 12 hours. This money will not affect one’s social security and is to assist those in poverty, to pay for bills, etc.

• A government agent lawyer by the name of Elana Kegan also is making calls offering FREE GRANT HELP. In exchange for $100, one can receive $7000. Just call 307-203-3916.

3. DON’T USE YOUR APPLE DEVICE! A woman reported a message received telling her not to use her Apple device until she called the provided phone number. The message wasn’t specific as to whether she wasn’t to use her iPhone of iPad. At any rate it was a scam.

4. Diabetics targeted. Those with diabetes are being targeted by various phone solicitation gimmicks. One from a person supposedly representing Advanced Medical Supply. The caller indicated that a bill in the amount of $250 was in arrears from 2015. It needed to be paid ASAP over the phone or the woman would be subpoenaed into court. Other call solicitations might offer free medical supplies, in exchange for one’s Medicaid ID. This is an attempt at Identity Theft.

5. 95-year old grandmother – fraud victim. An imposter, “Joe Guin” from Consumer Tax Solutions in New Jersey, contacted a woman’s stepfather offering to reduce 80% of fraud charges on his credit card. “Joe” continues on talking about how his 95 year old grandmother was a victim of fraud. He started sobbing and continuing his story about how she died from a heart attack that was induced from all of the stress caused by scammers harassing her. The fee for this type of protection he states was $10,000. The stepfather did not fall for this.

6. Your heat will be turned off immediately! Should you receive this call from your energy service provider, whether it’s Duke Energy, NIPSCO, etc., do not be swayed into paying them over the phone. Your energy service provider will not contact you in this manner. If you are concerned about your heat being turned off for delinquent payment, contact them directly. You may be able to negotiate a payment plan if needed or apply for billing assistance. Contact them direct to find out for sure.

7. Suspicious donation request to a charitable organization. A donation request came to a local organization by email from a person in San Francisco. The person was just randomly looking for an organization to give $10,000 to, on behalf of his wife, who passed away from alcohol and substance abuse. If you receive a call such as this, call BBB to see if this is a legitimate charity. This is a good start. Also if something sounds too good to be true, most likely it is. A $10,000 rubber check serves no good purpose to the receiver. Give Wisely.

8. Scam from Facebook, Donald Connors. Report from a consumer: “This guy is supposedly helping people get government free grants. He is very convincing, asking me to send him a Facebook request so that he could explain more to me about this government grant. I didn't realize it was a scam until I actually had filled out the form.“ After the consumer filled out the form, he was sent a list of grants valued from $25,000 to $3,000,000 at a cost of $600 and $3,000 for fees at Septra and the three million dollars would cost me $3,000 for fees. This is when the consumer realized it was a scam. Beware of what you do on Facebook or any social media site!