See a Problem with a Business's Advertising?
Have you seen an advertisement that seems suspicious or too good to be true? It may be in violation of BBB’s Code of Advertising.
Better Business Bureau serving Northern Indiana serves businesses and consumers by promoting ethical business practices and helping to maintain consumer trust in the local marketplace. One long-standing service of BBB is our Advertising Review Program. As part of this program, we closely monitor local print, Internet, and broadcast advertising in Northern Indiana and its surrounding areas. To fulfill BBB’s mission of promoting truth in advertising, we regularly contact local businesses regarding their advertising claims that may appear deceptive, misleading, or suggest unethical business practices.
For more information about BBB’s Code of Advertising, click here.
Concerned about an Advertisement?
If you think you’ve found false or deceptive advertising from a business that operates in the Northern Indiana area (our 23 counties), you can submit the information*, along with a copy or link to the ad, via email. In order for us to conduct an inquiry, you must provide the following:
PLEASE NOTE: If you are a consumer requesting BBB’s help in resolving a dispute with a company, please click here to use our complaint form. Submitting an advertisement for review will not result in a formal reportable complaint.
*You will not be informed of the outcome of BBB's work, but may see the resulting change in advertisements.
Due to the high volume of information, we are unable to reply directly to every submission.