BBB Accredited Business Profile

I-65 AUTO & TRANS, INC.

I-65 AUTO & TRANS, INC.

(219) 942-6621

I-65 AUTO & TRANS, INC.

34 years in business
Headquarters
4720 W 61st Ave
Hobart, IN 46342-6478
Additional Phone Numbers
  • (219) 942-1700
  • (219) 942-5523
BBB File Opened: 01/24/2003
Business Started: 01/01/1983
Business Started Locally: 01/04/2007
Business Incorporated: 12/22/2006 in IN
Type of Entity
Corporation
Business Management
  • Mr. Thomas Dres, Assistant Manager
Contact Information
  • Principal: Mr. Pete Dres, Manager
Business Category
  • Transmission
  • Fax Service

Additional Information
  • The company states that I-65 Automotive Care was closed in 2007. I-65 Auto Care began business at this same location, same phone number and Same owner on January 4, 2007.
Products & Services
This business provides alternator installation and repair, automatic transmissions, axles, air conditioning service, alignments, and alternators for the commercial and residential customers of Hobart, Indiana and the surrounding areas.
Alternate Business Names
  • I 65 AUTO CARE & TRANSMISSION
  • I-65 Auto Care
  • I-65 Auto Care Inc.
BBB accredited business

B

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for I-65 AUTO & TRANS, INC. include:

  • 16 complaints filed against business

On August 28, 2015, BBB recognized a pattern of complaints from consumers alleging repairs were incomplete, and the vehicle still has issues, and while questioning company customer service uses inappropriate language, quotes/estimates given do not match final bill, repair time causing delays at time several weeks, damages to vehicle during repair service, not returning customer calls. BBB notified the company by letter of the complaint pattern and offered to meet with the company to discuss ways to reduce the number of complaints. On January 14, 2016, the business owner spoke to our staff and said he had been away from the business for awhile. He indicated he would be monitoring the complaints from here on out.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

I-65 AUTO & TRANS, INC.

I-65 AUTO & TRANS, INC.

BBB ACCREDITATION SINCE 01/13/2011

Customer Review Rating:

100%

Composite Score: