BBB Accredited Business Profile



(260) 429-2511


20 years in business
5001 US Highway 30 W
Fort Wayne, IN 46818-9701
BBB File Opened: 02/01/1984
Business Started: 12/19/1997
Business Incorporated: 12/19/1997 in DE
Type of Entity
Contact Information
  • Principal: Mr. Bill Lyon, President
  • Ms. Cinda Ballard, Assistant Director
  • Ms. Lizz Bontos
  • Mr. Drew Coolidge
  • Mr. Don Fuess
  • Mr. Andy Kroll
  • Customer Service: Ms. Cindy Balestra

Business Category
  • Relocation Services
  • Travel Services
  • Moving and Storage Companies
  • Moving Services

Additional Information
  • It should be noted that firm's worldwide headquarters is located in Fort Wayne, Indiana. This BBB handles complaints concerning this firm from all over the world.
Products & Services
This company offers relocation, moving, and storage services.
Alternate Business Names
  • SIRVA Worldwide, Inc.
BBB accredited business


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

The BBB has received complaints alleging delay in delivery of the service.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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