Business ProfileforAmerican Sunspace Additions

Back in 2010 I had this company put new windows throughout my whole house. I was told there was a lifetime guarantee on the windows. I have a double window in the front of my home that is woodgrain. Apparently they put a thin sheet of wood veneer on the inside of the window and it was partially visible on the outside of the window. This is all peeling off and looks terrible on the outside. It is in the front and very unsightly. I have called the company numerous times to come and resolve this problem to no avail. I speak to someone named *****. She does not return calls or even acknowledge a message. I have called at least five different numbers thinking that maybe I could talk to someone else but they all lead to *****. I started to contact this company as long as three years ago. They still have not done anything. I think a couple of years ago I finally did get a call and they were supposed to come out and look at the problem but it never happened. This is very poor business and I would not recommend them to anyone because once they have your money they seem to forget about the lifetime guarantee.