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          Mike Anderson Chevrolet of Merrillville has 1 locations, listed below.

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            Business ProfileforMike Anderson Chevrolet of Merrillville

            New Car Dealers

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            7 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Mike Anderson Chevrolet of Merrillville is the Chevy Giant.  We are proud to be recognized as "GM Dealer of the Year" for over 10 years.  We are a full service dealership with a large Service and Parts Department with a full staff of Master Skilled technicians.  Mike Anderson Chevrolet of Merrillville has a state of the art Body Collision Center to assist with any needs you may have from minor to major!  Contact us at 219-947-4151.

            Products & Services

            This business offers the sales of new and used vehicles and auto service repairs.

            Business Details

            BBB File Opened:
            10/1/2005
            Years in Business:
            55
            Business Started:
            1/1/1969
            Business Started Locally:
            1/1/2005
            Business Incorporated:
            8/7/1969
            Type of Entity:
            Corporation
            Alternate Business Name
            • Mike Anderson Chevrolet
            Business Management
            • Mr. Mike Anderson, Owner
            • Ms. Jennifer Tonelli, Controller
            Contact Information

            Principal

            • Mr. Mike Anderson, Owner

            Customer Contact

            • Ms. Judy Arnold, Controller
            • Ms. Jennifer Tonelli, Controller
            Additional Contact Information

            Fax Numbers

            • (219) 942-0499
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/15/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            After my husband and I described to ************************* at Mike Anderson Chevrolet service center of what our 2014 GMC TERRAIN truck was burning a lot of oil and smoking, they took our truck gave us a loaner car and said that they will give us a call and let us know what is the problem was. We received a call from the service manager ************************* and he told us that we needed Pistons and timing chain and we asked ************************* how much that will cost and he told us that will cost us $5,200 and that we needed to put down $2000 and then pay the remaining balance of $3000 which we paid in cash when we pick up it up. They had our TERRAIN truck for 9 days. 14 days after getting our truck back we had to return our truck because the problem was not fixed we was still experiencing the same problems. We was told to just keep driving it to burn off the excessive oil that our truck consumed and that it will be fine. 30 days later our truck had NO oil in it at all so we took it back for the 3rd time was the 5 hours. ************************* said not to worry about it and that if he has to take it apart again and start over he will do that and we don't have to pay for anything. He did not do that he told us to drive and to bring it in every 500 mile for 4 times to check but he knew the the warranty will expire on the Pistons and timing chain. Then he told us that we need a new engine and it will be another $5000 and he admitted that there are problems with the engines in Equinoxs and Terrains but yet he had us pay $5,200 for something else. Two days later we requested to talk to ************************* and we explained our problem and we was lied to and we feel that they should fix our truck for free with a new engine. ******* told us that he will see what he can do and get back with us that Friday but he did not contact us back so we reached back out to him and he will not answer our calls nor contact us back. We want our truck fixed with a new engine for free or we will file a lawsuit.
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            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Benito W

            1 star

            07/01/2023

            Horrible place! Took my car in last week! Bought extended warranty, take my car in, they charge me ****** and did nothing to my car!! They said they did 2 diagnostic checks, and charged me for that!! I even worked there as a painter in the body shop!! Always accused me of stealing, searched my car when I quit, and found nothing! This place is a joke!

            Local BBB

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