This Business Is Not BBB Accredited

Health Designs International

Health Designs International

(888) 311-1146

Health Designs International

21 years in business
21412 Protecta Dr
Elkhart, IN 46516
Additional Email Addresses
  • marketing@healthdesigns.com
BBB File Opened: 07/21/2004
Business Started: 01/01/1996
Business Incorporated: 09/15/1997 in IN
Type of Entity
Corporation
Contact Information
  • Principal: Mr. Nicholas Schneider, President
  • Customer Service: Mr. Andrew Wardlow, Customer Service Manager
  • Dr. Mark Schneider, Owner
Business Category
  • Mail Order & Catalog Shopping
  • Internet Shopping

Additional Information
  • BBB file experience shows a pattern of complaints alleging non-delivery. The majority of the complaints have been filed by customers from Brazil. BBB sent a letter to business offering to meet to discuss ways to reduce the number of complaints. ...
  • BBB file experience shows a pattern of complaints alleging non-delivery. The majority of the complaints have been filed by customers from Brazil. BBB sent a letter to business offering to meet to discuss ways to reduce the number of complaints. The business's response stated: "The issues are with customs and couriers inside that country - not with our company in any way. For this reason, we make as much information known about the delays and taxation that will likely occur when a Brazilian places an order on our website." BBB has confirmed that the business website states "Orders to Brazil may experience significant delivery delays due to customs backlog which is delaying processing of many packages." Customers from Brazil are encouraged to read the "News and Updates" section of the checkout page.

Products & Services
This firm is a Online and catalog retailer of nutritional supplements including vitamins, herbs, formulas, and minerals.
Alternate Business Names
  • HealthDesigns.com
  • HDI Commerce, Inc.

F

Pattern of Complaints

BBB file experience shows a pattern of complaints alleging non-delivery. The majority of the complaints have been filed by customers from Brazil. BBB sent a letter to business offering to meet to discuss ways to reduce the number of complaints.
The business's response stated: "The issues are with customs and couriers inside that country - not with our company in any way. For this reason, we make as much information known about the delays and... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Health Designs International include:

  • Failure to respond to 5 complaints filed against business.
  • 2 complaints filed against business that were not resolved.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Health Designs International

This Business Is Not BBB Accredited

Health Designs International

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